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CSG Accelerates Growth, Expands Career Opportunities and Community Partnerships Across India with Flexible, Employee-Centered Work Philosophy

CSG

CSG (NASDAQ: CSGS) today announced the continued growth of its workforce in Bangalore, India, the largest office across the more than 20 countries where the company operates. CSG’s India technology centers of excellence, employ over 1,500 world class technologists, of which 500 were hired in the last year. The company continues to significantly invest and grow in India with up to 500 new hires to come in the next 18 months. Today, the office serves as a primary center for CSG product development, technology innovation and research. “At CSG, we create career opportunities where every day our employees can pursue their passions, show up as their true selves, and deliver unmatched value and results for our customers," said Sudhansu Panigrahi, head of India operations at CSG. "To unlock the full potential of our people, we’ve cultivated a culture that values authenticity and encourages every employee to dream big, fail fast, and constantly evolve. CSG is committed to delivering game-changing technologies that lead to extraordinary outcomes for our customers, and our growing team across India is at the heart of driving our innovation." CSG is reimagining what today’s workplace is like and how it should be, for both current employees and new hires. The company’s workplace of the future philosophy supports work-life integration and employees' diverse needs, providing flexibility and personal choice so employees can do their best work from anywhere in India. Today, CSG employees can work from their home offices, one of the CSG offices or a mix of both, letting them flourish in a workspace most conducive to their productivity and supporting each employee’s needs. Additionally, the company continues to emphasize and promote personal wellness and well-being by providing the resources and means to enable worldwide collaboration and personal connection across its over 5,000 employees. CSG’s commitment to inspire and deliver impact extends beyond its corporate walls and into the communities where its people live and work. In India, CSG works with the Udayan Shalini Fellowship Program (USF) and Prerana Nurturing Merit, two local non-governmental organizations (NGOs), to empower women through higher education, mentoring, training and employability. CSG’s focus on gender diversity and equitable gender representation in the workplace, has led to over 40% of new hires and 36% of the total CSG India employee base being women. CSG plans to engage with additional NGOs and expand its community partnerships in the future. CSG employees are also encouraged and supported with volunteer paid time off to give back to their communities in ways that are meaningful and impactful to each individual. To learn more about careers at CSG and our company culture, visit CSG careers. About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. CSG Contacts Jordy Spitale Public Relations 1 (504) 615-8820 Jordy.spitale@csgi.com John Rea Investor Relations +1 (210) 687-4409 john.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

October 04, 2021 08:00 PM Mountain Daylight Time

#Artificial Intelligence in Healthcare - Sim&Cure Announces the Appointment of Dan Raffi as Chief Operating Officer and Board Member

Sim&Cure

Sim&Cure, leading medtech start-up providing a unique software solution combining Digital twin and AI technologies to secure neurovascular treatment of cerebral aneurysms, announces the appointment of Dan Raffi as Chief Operating Officer and member of the Board of Directors. We are excited to announce that Dan Raffi, PharmD, MBA has joined Sim&Cure as our new Chief Operating Officer on October 1 st. Dan is a veteran of the healthcare industry, with a track record of over 10 years at an executive level. Dan has held various leadership positions in big pharmaceutical companies such as Allergan (AbbVie) and Medtronic, a worldwide leader in medical devices. Dan brings with him extensive experience in leadership and in managing unique business transformations. Mathieu Sanchez, Sim&Cure CEO states“Bringing a seasoned leader like Dan will ensure the next phases of our transformation and will help us to reinforce our leadership in innovation using Digital twin and AI in endovascular procedures.” Until recently, Dan was the Vice President of Global Marketing for Medtronic Neurovascular and previously led the Neurovascular division in Europe, Middle East, & Africa & Russia for 3 years. Over his past 7 years in Neurovascular, Dan developed unique and disruptive partnership at international level with governments and with many external partners like MT2020, RapidAI, Viz.Ai and Sim&Cure. “I’ve been watching Sim&Cure for the past 7 years and I never forgot my first support to the company. There were 3 employees working in a “garage” (a kind of French Dream!). In 7 years, Sim&Cure established unique computational and AI algorithms which position their products as THE cutting-edge technology in endovascular procedures. This technology is already the standard of care across the globe as it reduces the procedure time, improves the safety and performance for patients and reduces the procedure cost for hospitals and healthcare systems. In the coming decade, AI will be the next revolution in the healthcare industry, and this is one of the reasons I decided to join Sim&Cure.” said Dan Raffi. In his role, Dan will collaborate with Christophe Chnafa, Chief of Innovation & Strategy Officer, to define the product portfolio roadmap to reinforce Sim&Cure’s leadership, to expand the geographic footprints of the company, and finally to define the next generation of partnerships with the rest of the industry and hospitals. “This phase is a critical moment for Sim&Cure and I can lean on very well established, dynamic, agile teams. I know many of them after 7 years of collaboration and it is obvious that these teams are ready to overachieve the needs of healthcare providers and the expectations of investors. We have all the attributes to be successful and, as an entrepreneurial leader, it is a privilege to join a team with this level of expertise and agility” said Dan Raffi. We are #HIRING If you are interested in joining a human adventure in artificial intelligence, we are #hiring, so please send an email with your resume to Pierre Puig @ p.puig@sim-and-cure.com – HR Director About Sim&Cure Founded in 2014 and located in the vibrant medtech ecosystem in Montpellier, France, Sim&Cure is an AI startup focused on improving endovascular surgery. The first focus of the company is the treatment of cerebral aneurysms with a proprietary software suite Sim&Size (a CE marked and FDA cleared Class IIa medical device) that has already been used to treat more than 7000 patients in 350 hospitals. The company employs 45 people and anticipates a phase of strong growth with additional recruitment in 2022 to continue to improve patient care. Learn more about Sim&Cure: www.sim-and-cure.com Learn more about Mathieu Sanchez https://www.linkedin.com/in/Mathieu-sanchez-4a764637/ Learn more about Dan Raffi: https://www.linkedin.com/in/dan-raffi-7491171b/ Learn more about Christophe Chnafa: https://www.linkedin.com/in/christophe-chnafa Contact Details Dan Raffi d.raffi@sim-and-cure.com

October 04, 2021 09:00 AM Eastern Daylight Time

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Creative, Safe and Fun – That’s #HowWeHalloween!

YourUpdateTV

This year is all about #HowWeHalloween, and the National Confectioners Association has ideas on how to celebrate the season throughout the month of October. Chocolate and candy play a central role in so many of our favorite Halloween traditions, and the National Confectioners Association revealed Americans’ favorite treats for the 2021 Halloween season when it participated in a nationwide satellite media tour to discuss the survey results and share celebration tips. A video accompanying this announcement is available at: https://youtu.be/9t4pI-DbRw0 The Halloween season has always been about people, traditions and celebrations. Whether it’s a classic night of trick-or-treating or other creative ways of enjoying the season, 82% of people plan to celebrate Halloween this year – up 12% from 70% in 2020. In a national online survey, NCA found that Americans prefer chocolate (60%) to non-chocolate (40%) in their trick-or-treat pumpkins, so it’s no surprise that when Americans were surveyed about their favorite types of candy, chocolate came in first place, followed closely by Americans’ second choice: gummy candy. Americans’ third choice is classic candy corn, There are plenty of fun and unique approaches to enjoying the Halloween season in ways that work for consumers and their families – whether that’s fun from a distance, Halloween at home or something in between. Visit AlwaysAtTreat.com/Halloween for more information. About the National Confectioners Association (NCA): The National Confectioners Association is the trade organization that promotes the unique role of chocolate, candy, gum and mints in a happy, balanced lifestyle and the companies that make these special treats. Through advocacy and regulatory guidance, communications, industry insights and retail and supply chain engagement, NCA helps create an environment that enables candy makers and confectionery retailers to thrive. As the leading association for the $36 billion U.S. confectionery industry, NCA works to ensure that chocolate and candy are celebrated for their contributions to culture, society, the economy and everyday moments of joy. Confections are produced in all 50 states, creating jobs for approximately 55,000 workers in more than 1,300 manufacturing facilities across the country. Learn more at CandyUSA.com or follow NCA on Facebook, Twitter and Instagram. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 01, 2021 01:56 PM Eastern Daylight Time

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STARTING TODAY, SMALL BUSINESSES IN KING AND PIERCE COUNTIES MAY APPLY FOR $10,000 GRANTS FROM COMCAST RISE

Comcast Washington

Comcast today announced that small businesses owned by people of color in King and Pierce Counties, may now apply for a $10,000 grant from the Comcast RISE Investment Fund. Comcast will award $1 million in grants to 100 eligible businesses in these two counties, as well as technology and marketing resources to eligible businesses statewide. Comcast RISE Investment Fund Starting today, October 1, and through October 14, eligible businesses can apply for Comcast RISE monetary grants, and, or marketing and technology services at www.ComcastRISE.com. Winners will be notified in November. Local small businesses seeking more information about the $10,000 grants, may learn more about the Comcast RISE Investment Fund, eligibility requirements, and how to apply by watching this video: https://www.youtube.com/watch?v=QXVAf3-Mxys&t=21s The Investment Fund is an extension of Comcast RISE, the multi-year, multi-faceted initiative launched in October 2020 to support small businesses owned by people of color and provide the resources and tools they need to thrive for years to come. The Comcast RISE Investment Fund is focused on small businesses that have been in business for three or more years with 1-25 employees. Comcast RISE Marketing and Technology Services In addition to the Investment Fund, Comcast RISE, which stands for “Representation, Investment, Strength, and Empowerment,” provides the opportunity for small businesses owned by people of color nationwide to apply for one or more of the following support focus areas with the opportunity to receive one. Marketing Services: The following services from Effectv, the advertising sales division of Comcast Cable, and its creative agency, Mnemonic, are designed to help recipients with their marketing and media campaigns, including: Media: A linear TV media campaign to run over a 90-day period. Creative Production: Turnkey:30 TV commercial production, plus a media strategy consultation and 90-day media placement schedule. Consulting: Advertising and marketing consultations with local Effectv marketing, research, and creative teams to gain insights on how to drive business. Technology Makeovers: The state-of-the-art equipment and technology upgrade from Comcast Business includes computer equipment as well as Internet, Voice, and Cybersecurity services for up to a 12-month period. (Taxes and other fees may still apply for technology makeover services.) Monetary Grants: In round one, which was announced in April of 2021, the Comcast RISE Investment Fund provided $5 million in grants to 500 small businesses owned by people of color in five cities: Philadelphia/Chester, Houston, Atlanta, Chicago, and Detroit. The Comcast RISE Investment Fund will now provide an additional $6 million in grants to 600 small businesses owned by people of color in six cities: Miami, Houston, Oakland, Seattle, the Twin Cities, and Washington, D.C. All eligible applicants will receive a monthly Comcast RISE newsletter with educational content, and all small business owners can visit the Comcast RISE destination on the X1 platform featuring aggregated small business news, tips, insights, and more. Just say “Comcast RISE” into the X1 voice remote. To help drive awareness about the program and provide additional support and training in King and Pierce Counties, Comcast is partnering with the Seattle Metropolitan Chamber of Commerce, Seattle Latino Chamber of Commerce, Seattle Southside Chamber of Commerce, Tacoma-Pierce County Chamber of Commerce, and Greater Seattle Business Association (GSBA). Comcast’s Ongoing Commitment to Advancing Digital Equity Comcast RISE is part of an expanded Diversity, Equity, and Inclusion (DE&I) commitment that Comcast announced in June 2020, as well as an ongoing cross-company effort to address digital inequities. Over the next 10 years, Comcast is pledging $1 billion to programs and partnerships that will connect an estimated 50 million people with the skills, opportunities, and resources they need to succeed in an increasingly digital world. More information and the applications to apply for either the grant program or marketing and technology services are available at www.ComcastRISE.com. About Comcast Business Comcast Business offers Ethernet, Internet, Wi-Fi, Voice, TV and Managed Enterprise Solutions to help organizations of all sizes transform their business. Powered by an advanced network, and backed by 24/7 customer support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. Comcast Business is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market; recognized over the last two years by leading industry associations as one of the fastest-growing providers of Ethernet services. For more information, visit www.business.comcast.com or call 866- 429-3085. Follow on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social. About Effectv Effectv, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Headquartered in New York with offices throughout the country, Effectv has a presence in 66 markets with nearly 35 million owned and represented subscribers. For more information, visit www.effectv.com. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Andy Colley Andy_Colley@Comcast.com Company Website https://washington.comcast.com/

October 01, 2021 08:25 AM Pacific Daylight Time

CSG Systems International to Hold Third Quarter 2021 Earnings Conference Call on November 3

CSG

CSG ® (NASDAQ: CSGS) invites you to participate in a conference call on Wednesday, November 3, 2021 at 5:00pm ET to discuss the company's third quarter 2021 earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Rollie Johns. To reach the conference, call 1-888-440-4531 and use the passcode 6134021 Click here to join a webcast of CSG’s earnings call in live or archived format. # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contact: John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details John Rea +1 210-687-4409 john.rea@csgi.com Company Website https://www.csgi.com

October 01, 2021 06:30 AM Mountain Daylight Time

What You Need to Know About Medicare Annual Enrollment

YourUpdateTV

Medicare’s Annual Enrollment Period is almost here — the time (Oct. 15 to Dec. 7) when people can select or make changes to their Medicare coverage for the year ahead. Recently, Rick Dunlop, Health Plan CEO at UnitedHealthcare Medicare & Retirement, participated in a nationwide satellite media tour to discuss tips and resources on finding the right plan. A video accompanying this announcement is available at: https://youtu.be/TDXd22jLN2k The need for clear information on Medicare is great and growing as more than 10,000 Americans turn 65 each day. It is estimated that by 2030, more than 80 million Americans will be eligible for Medicare. People should be aware of their options and what different Medicare plans can offer. With Medicare, it's always a good idea to understand the basics first. Learn about the different parts of Medicare—Medicare Part A, Part B, Part C and Part D—how your Initial Enrollment Period works, the different Medicare coverage options, and how to enroll. There are several options when it comes to Medicare and choosing coverage. You can get Medicare Part A and Part B benefits, either through Original Medicare or a Medicare Advantage plan, but you have other choices to consider too. You may need Part D prescription drug coverage if you take medications regularly. You may decide you want the ease of an all-in-one plan that may also offer extra benefits like dental, vision and fitness, and look to get a Medicare Advantage plan. Or, you may consider a Medicare supplement insurance (Medigap) plan to help with out-of-pocket costs not paid by Original Medicare. For more information, visit gettoknowmedicare.com About Rick Dunlop: Rick Dunlop is a Health Plan CEO with UnitedHealthcare Medicare & Retirement, the largest business dedicated to serving the health and well-being needs of seniors and other Medicare beneficiaries. More people choose UnitedHealthcare for their Medicare coverage than any other insurer. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

September 30, 2021 07:00 PM Eastern Daylight Time

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Software Reliability a Key Concern During 2021, Haystack Analytics Review Finds

Haystack Analytics

Engineering productivity company Haystack Analytics has today published a review 1 into software development industry performance in 2021. The review investigated benchmarks and common trends between multiple industry reports, finding that software development is becoming an increasingly competitive field with the proportion of “high” and “elite” performing teams growing, whilst the proportion of “low” performing teams has dropped. The report also found growing concern about software reliability. One study conducted jointly by Haystack Analytics and Survation found that 57% of software engineers agreed “to a great extent” or “to a moderate extent” with the phrase "Software reliability at my workplace concerns me”. The review also points to another report produced by Google’s DORA team showing that even among engineering teams considered to be “elite” performers, only 10% fully implemented the Site Reliability Engineering practices they investigated. As more of our day-to-day lives become dependent on technology and as software plays a growing role in critical national infrastructure, it is important to understand how such challenges can be addressed. The report’s author, computer scientist Junade Ali, said: “The results are clear - psychological safety is paramount to preventing burnout, delivering better business outcomes and improving software reliability. The ability to balance the competing forces of risk and reward are an essential skill in engineering, empowering engineers to use their professional judgement with psychological safety is vital to addressing the issues we currently face in software reliability. For businesses to grow, engineers must be able to take calculated risks, using their professional judgement. No risk, no reward.” The review found that multiple studies and industry best practice have converged on the idea that psychological safety is essential to addressing issues of software reliability. The review highlighted research that found that low performing teams were 2.2 times more likely to have a culture that discourages risk than their high performing counterparts. Another study found that teams which excel at modern operational practices were also 1.8 times more likely to report better business outcomes. Ali continued: “Messengers should not fear getting shot and success through calculated risks should be rewarded. Feedback should be taken, not just given. Defensive cultures, where leaders cannot admit to their mistakes or the limits of their knowledge, should serve as a red flag to engineers going through the recruitment process. Strong engineering leaders have the humility to accept their own humanity.” 1 EngProd 2021: A Review on the State of Developer Productivity. About Haystack Analytics Haystack was founded in 2020 by Julian Colin and Kan Yilmaz for tech teams to learn more about roadblocks to their work, improve productivity and importantly identify burnout issues with developers. Haystack helps build elite developer teams by providing engineering metrics and alerts proven to drive performance, improve software reliability and prevent developer burnout. Through their integration with GitHub, Haystack is able to provide live data insights that illustrate the entire delivery process from commit to deploy, being able to highlight bottlenecks like code review and team productivity. Using this feedback loop, Haystack users have increased production deployments by 58% and achieved 70% faster cycle times on average. In less than 12 months since launch, Haystack is being used by more than 7,000 developers at elite developer teams in GoDaddy, Microsoft, The Economist, Indiegogo and Truebill among others as revenues have increased by an average of 36% month on month. In June 2021, Haystack announced it had secured a US$1.2m funding round after graduating from Y Combinator’s W21 batch. To explore Haystack, please visit: www.usehaystack.io or follow us on LinkedIn, Facebook or Twitter. Also, you can watch our videos on YouTube. Contact Details Haystack Analytics Bilal Mahmood +44 7714 007257 bilal@usehaystack.io Company Website https://www.usehaystack.io/

September 30, 2021 12:13 PM Eastern Daylight Time

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Why Women Are Driving Mobile Gaming’s Popularity and Competition Worldwide

YourUpdateTV

Mobile gaming has shot to the top of the video game industry, now representing 60% of the market, and growing. While the traditional video games industry still remains a male-dominated category, one of the fastest growing segments in mobile gaming is growth largely being driven by women, who love to compete. According to Skillz, the leading mobile games platform that powers over two billion tournaments every year, nearly 60% of players on its platform are female. What’s more, 64% of women today say they prefer mobile games over other platforms. Skillz mobile games platform that’s accessible to everyone, connects players in fair, fun and meaningful competition, with the chance to win world-class prizes in the games they love to play. Skillz offers hundreds of FREE casual mobile games across a variety of genres such as puzzle, board, word games, and more. The company recently introduced Big Buck Hunter: Marksman, a new competitive mobile game based on an iconic arcade franchise that women have been playing and competing on for over two decades. In celebration of its release, a two-day live and virtual Skillz-powered Mobile Division Tournament featuring the Big Buck Hunter: Marksma n game will debut at this year’s 14th Annual Big Buck Hunter World Championship being held October 1-2, 2021 in Chicago. Players of all skill levels around the world can compete for a chance to win a $5,000 grand prize. The Big Buck Hunter World Championship draws the best Big Buck Hunter arcade game players competing in an epic two-day double-elimination tournament for a piece of the $100,000 prize. Over 20,000 Big Buck Hunter players attempted to qualify for the tournament this year. During a nationwide media tour on September 29 th, in conjunction with YourUpdate TV and D S Simon Media, Sara Erlandson, a four-time Big Buck Hunter World Champion and George Petro, Founder of Play Mechanix and developer of one of the most popular games women love to compete and play discussed: How mobile gaming is evolving as a major growth category. What is the motivation driving women like Sara Erlandson to become avid mobile gamers and more importantly, inspiring them to compete professionally. What makes mobile gaming so appealing, especially for women, and how can players compete with free apps like Skillz competitive mobile games platform. The thriving social community and camaraderie behind the Big Buck Hunter video game franchise, comprising millions of fans around the world who travel far and wide every year to compete. What’s happening both live and virtually at this year’s 14th annual Big Buck Hunter World Championship October 1-2. How can gamers participate, get involved, and find out more information. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

September 30, 2021 10:35 AM Eastern Daylight Time

CSG’s Channing Jones Makes Impact with Innovative Inclusivity Programs, Leading to 2021 Cablefax Diversity List Honor

CSG

CSG ® (NASDAQ: CSGS) today announced that its chief diversity and social responsibility officer, Channing Jones, has been selected as an honoree on the Cablefax Diversity List 2021. This achievement, after less than twelve months in her role, is a testament to Jones’ commitment to help CSG become a more diverse, equitable and inclusive company. It also recognizes her innovative approach to building an inclusive culture and equitable workforce by nurturing the talent of people of all backgrounds. “To drive impactful innovation, businesses should ensure that their products contribute to a more equitable society and be conscious about developing meaningful solutions that reflect this mindset,” said Channing Jones, CSG chief diversity and social responsibility officer. "The foundation of this is to ensure that the entire global leadership team makes diversity and inclusivity the priority that they need to be. It is a privilege to be among leaders at CSG who are committed to this journey of inclusion, growth and innovation and an absolute honor to be included in the 2021 Cablefax Diversity List.” Spearheaded by Jones, CSG is reaching beyond the company to expand its diversity, equity, and inclusion (DE&I) impact in collaboration with customers, vendors, and community partners and creating new opportunities for employees and the communities in which it operates globally. Most recently, Jones and her team expanded CSG’s partnership with Cape Innovation and Technology Initiative in South Africa to broaden the organization’s Women in Business program nationwide. The program empowers female ICT entrepreneurs to defy social norms and up-skill their technological acuity to drive business growth and promote inclusion. "Our people and our culture are the foundation of CSG’s long-term success and future growth,” said Brian Shepherd, CSG president and CEO. “The data is clear. The companies with the most talented, most inspired, and most diverse team win big. As a global technology leader with customers and employees all around the world, diversity and inclusion are vital to everything we do. Channing’s passion to help us create a truly level playing field, root out biases, foster belonging, and propel a more inclusive future makes her critical to our executive leadership team as we grow into the best version of CSG possible." # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services, and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Kristine Østergaard +44 (0)79 2047 7204 kristine.ostergaard@csgi.com John Rea Investor Relations +1 (210) 687-4409 john.rea@csgi.com Contact Details Kristine Østergaard +44 7500 518412 kristine.ostergaard@csgi.com Company Website https://www.csgi.com

September 30, 2021 08:00 AM Mountain Daylight Time

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