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The Customer Experience Market Ecosystem is Being Transformed by a High Level of Consolidation and Investment Activity, According to Dash Research

Dash Network

The customer experience (CX) market ecosystem is a broad web of solutions and technologies aimed at smoothing out a customer’s journey from start to finish and providing a personalized and engaging experience. On the technology provider side, these solutions aim to increase loyalty and satisfaction, optimize revenue, and allow for better targeting and retention. According to a new report from Dash Research, this market landscape has been developing at a rapid pace for more than a decade, however recent shifts in industry priorities and business models are now creating a period of significant change as mergers & acquisitions, investment activity, and new business formation reshape the constellation of market participants. Dash Research’s analysis indicates that COVID-19 in particular has resulted in an abrupt, but sustained move to digital, causing a large increase in the digital customer data stream and a greater focus on housing, analyzing, and interpreting this data. In addition, customers have grown to accept and even look for increased personalization during their customer journey touchpoints, allowing this deluge of data to be leveraged by companies aiming for deeper relationships and more engagement. “The CX market itself encompasses large players, such as Oracle or Adobe, as well as smaller companies carving out a niche in areas like personalization or customer feedback,” says senior analyst Sherril Hanson. “There are pure play companies included in the ecosystem, but many companies span multiple market segments both within and outside of CX.” Hanson adds that even established market participants are in the midst of significant change. For instance, contact centers have needed to pivot their technology and workflows to account for increased omnichannel usage and remote agents. And tied to these new demands is a greater focus on employee experience (EX), as support employees and others in the labor force have needed to respond to fast-changing models. Driven by these changes and other emerging trends, Dash Research anticipates that continued consolidation, repositioning, and investment will all continue to make the CX market a rapidly evolving ecosystem for at least the next few years. Dash Research’s report, “CX Market Ecosystem”, outlines six segments in the CX ecosystem: customer data & analytics, personalization & optimization, customer insights & feedback, contact center, customer relationship management (CRM), and employee experience (EX). The report provides an overview of the market in general and includes a brief discussion of industry trends in each segment. Dash Research has included profiles on 150 companies in the CX space. There is an additional list of 100 other industry participants included in the report, as well as an Excel-based summary of key facts and figures for the companies. An Executive Summary of the report is available for free download on the firm’s website. Dash Research, the market intelligence arm of Dash Network, provides in-depth research and insights on the worldwide CX market including a comprehensive assessment of technology solutions, business issues, market drivers, and end-user dynamics across industry sectors. Dash Research’s global market coverage combines qualitative and quantitative research methodologies to provide a complete view of emerging business opportunities surrounding contact center technologies, customer data & analytics, customer data platforms, customer insights & feedback, customer relationship management, personalization & optimization, and employee experience. For more information, visit www.dashresearch.com or call +1.720.603.1700. Contact Details Dash Research Clint Wheelock +1 720-603-1700 press@dashnetwork.com Company Website http://www.dashnetwork.com

January 27, 2022 08:15 AM Eastern Standard Time

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Theorem Inc Defends Trademark and Trade Name, Wins Preliminary Injunction Against Citrusbyte LLC

Theorem Inc

Theorem Inc, a flexible full-service digital marketing solutions provider, recently defended its federally registered trademarks and trade name, winning a Preliminary Injunction in the United States District Court for the Central District of California against Citrusbyte, LLC, recently conducting business as Theorem LLC (Theorem.co) and, as of January 24, 2022, conducting business as TheoremOne (TheoremOne.co). After all attempts at reaching an amicable resolution failed, Theorem Inc, which has been operating under its Theorem trademarks and trade name since its inception in 2002, sought an injunction against Citrusbyte LLC, which had rebranded itself under the name Theorem. Despite receiving a decision by the United States Patent and Trademark Office rejecting its attempt to register the name “Theorem” for its business due to the likelihood of confusion with the registered trademarks of Theorem Inc, Citrusbyte LLC previously moved forward with their rebrand from Citrusbyte to the name Theorem, and promoted itself through its website at Theorem.co. The District Court ruled that Theorem Inc was likely to prevail in its trademark infringement claims against Citrusbyte, and therefore, issued a Preliminary Injunction requiring Citrusbyte to cease its use of the Theorem name pending final resolution of the litigation. The granting of this Motion for Preliminary Injunction by the United States District Court was the first step to permanently eliminating market-wide and end-user confusion within the industry in connection with Citrusbyte’s use of Theorem Inc's registered trademarks. The primary requirements of the Preliminary Injunction became effective as of January 24, 2022 notwithstanding Citrusbyte’s efforts to stay the Injunction at the District Court and the Ninth Circuit appellate court. Pursuant to the Preliminary Injunction, Theorem LLC (formally known as Citrusbyte, LLC) has now rebranded itself toTheoremOne. About Theorem Founded in 2002, Theorem creates, delivers and optimizes digital marketing campaigns for some of the world's most successful brands. By offering scaled technology, media, operations, marketing, CRM, and creative solutions under one roof, Theorem can provide flexible, full-service marketing solutions to their clients. Theorem’s consultancy teams and operational expertise helps brands simplify, streamline and automate complex digital tasks. This value exchange saves clients time, reduces their costs, and increases their revenue. For more information, visit www.theoreminc.net. Contact Details Maggie Stasko +1 843-693-7161 maggie@kitehillpr.com

January 27, 2022 08:00 AM Eastern Standard Time

Alcatel-Lucent Enterprise unites global partners for 2022 virtual conference

Alcatel-Lucent Enterprise

Alcatel-Lucent Enterprise, a leading provider of communications, cloud and networking solutions tailored to customers’ industries, is hosting its global partner conference between February 15-16 th 2022. Following the success of last year’s Connex21 event, which was the first of its kind to be held virtually, this year’s Connex22 conference will again take to a virtual stage, prioritising the safety of employees and partners and demonstrating Alcatel-Lucent Enterprise’s belief that the enterprise can work from anywhere and everywhere. With a purpose to maintain business continuity and inspire the Alcatel-Lucent Enterprise community for the year ahead, Connex22 will bring together Alcatel-Lucent Enterprise partners and employees from all over the world. The theme for this year’s event is ‘Go Future’ and recognises that the future is built upon experience and learning as well as ambition and goals. The event will feature CEO Jack Chen, alongside other Alcatel-Lucent Enterprise executives and business leaders. The conference will discuss the challenges faced during 2021, from the health crisis to the global components shortage. It will also showcase the company’s 2022 strategy, discussing core business objectives, the product roadmap, and growth opportunities for the business and its international partners in 2022. “Supported by learnings from the last two years, businesses now have the opportunity to take advantage of digital transformation, and thrive by embracing new technologies which boost business with more efficiency at employee and company level,” comments Rukmini Glanard, Executive Vice President Global Sales, Services and Marketing. “Some businesses are yet to adopt the necessary technologies, and we are committed to guiding them on their digital transformation journey. For those who have already started, it’s about optimising the use of technologies such as the cloud, automation, IoT, network data and Artificial Intelligence to reach their full business potential in 2022 and beyond.” Continuing its vertical focus, Connex22 will reveal Alcatel-Lucent Enterprise’s plans for further innovation across the healthcare, education, government, transportation energy and utilities markets. Solutions specialists will demonstrate new product roadmaps and present the ways in which Alcatel-Lucent Enterprise will continue to support partners in making everything connect for business growth. “Connex22 ‘Go Future’ is about continued momentum for Alcatel-Lucent Enterprise, our business partners, and of course our customers,” says Rukmini Glanard. “It’s about building on the progress we have made in digitalising business with continued co-creation and innovation. The digital landscape holds so many possibilities and we look to a future of building great relationships and solutions to facilitate even more business success in the digital age.” Following the announcement of new partnerships, Alcatel-Lucent Enterprise has an even stronger ecosystem of 3,400 business partners all over the world. This helps the company achieve an effective international reach, with a local focus, for over a million customers around the world. About Alcatel-Lucent Enterprise Alcatel-Lucent Enterprise delivers the customised technology experiences enterprises need to make everything connect. ALE provides digital-age networking, communications and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on premises, and hybrid. All solutions have built-in security and limited environmental impact. Over 100 years of innovation have made Alcatel-Lucent Enterprise a trusted advisor to more than a million customers all over the world. With headquarters in France and 3,400 business partners worldwide, Alcatel-Lucent Enterprise achieves an effective global reach with a local focus. al-enterprise.com | LinkedIn | Twitter | Facebook | Instagram Contact Details Alcatel Lucent Carine Bowen +33 1 55 66 31 09 press@al-enterprise.com Company Website http://www.al-enterprise.com/

January 27, 2022 05:30 AM Eastern Standard Time

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Say Hello to Amazon Glow: Technology That Keeps Families Connected

YourUpdateTV

Families who live or spend time far from each other have long understood how technology can help keep people connected. Over the last two years, the need to stay connected has been more important than ever. Recently, Lifestyle Expert Bethany Braun-Silva teamed with Amazon on a nationwide satellite media tour to discuss tips on connecting with family, keeping kids engaged, and how the new Amazon Glow can help. A video accompanying this announcement is available at: https://youtu.be/7Saw2MonRxg Connecting with distant family is especially important for kids – there is something so special about the smile’s kids bring to our lives, especially when they are shared with extended family and relatives. From playing games and drawing to reading and solving puzzles, the fun families and loved ones have together is so important. It is so hard to replicate these experiences when not in person together, but we try our best because we know these relationships can be so impactful. While video chatting has been a great tool over the last few years, how many times have we jumped on a call with relatives, only for our child to quickly get bored and wander off? The key to staying connected is keeping everyone engaged and visible, making virtual visits feel much more like being in person together. Amazon Glow is a new device that really makes it easy and fun for kids to spend time with remote grandparents, aunts, uncles and family friends. It’s really a new way to create bonds across generations, even when distance is a barrier. During video calls on Amazon Glow, kids read stories, play games, use physical objects and can even create art using the touch-sensitive projected virtual space. At the same time, loved ones far away can engage with the same content on their tablet or smartphone using the free Glow App. Pick from thousands of children’s books to read together, draw pictures, or play early literacy games like ABC Bubbles or classics like Chess and Checkers. Activities on Glow create engaging sensory experiences with audio, video, and tactile elements similar to in-person fun. Children have access to books, games and art activities and can experience all of these in a whole new way with remote family and friends. It’s a great resource for parents looking to provide opportunities for their children to actively use their senses while simultaneously building new family memories and connections. For more information, visit Amazon.com/Glow About Bethany Braun-Silva: Bethany Braun-Silva is the former editor at Parenting.com, one of the most trusted resources for parents online! She received her Bachelor's Degree at New York University, where she studied theater arts and creative writing. She then received an M.F.A. from Pace University at the Actors Studio Drama School. She moved to Los Angeles in 2010 where she began her career in journalism. It was a particular Broadcast Journalism class at UCLA that confirmed her passion for telling stories and being of service to the community. She worked at various media companies before landing her first job as a parenting editor. It was there that she knew she could blend her love for writing with her love of being a mom—she had just welcomed her first son Eli! Since then, Bethany has worked for Understood.org, Big Apple Parent Magazine, CafeMom, RedTri, Mommy Poppins, OK! Magazine, Hollywood Life and various other parenting publications. She can often be seen interviewing celebrity parents and of course at her local playground with her two boys. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

January 26, 2022 05:01 PM Eastern Standard Time

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Walk West Names Brian Phillips as Creative Director

Walk West

Walk West, a full-service marketing and branding agency located in Raleigh, North Carolina, is excited to announce Brian Phillips as Vice President, Creative Director. Brian will lead the agency’s creative team in bringing clients’ strategic visions to life, from ideation to execution. Brian brings over 15 years of creative and art direction experience working with pharmaceutical, technology, and consumer brands. Known for being a champion of compelling ideas and simple, elegant art direction, Brian’s creative philosophy is ideal for today’s noisy communications environment. “I believe that a great idea can live on its own without unnecessary filigree and ornamental type. I believe in the old school, a school where ‘that’s been done before’ never existed,” said Brian. “I’m excited to join the talented Walk West team and be a part of a culture that champions diverse experiences, backgrounds and perspectives.” With this latest addition, Walk West continues to build a team focused on driving results for clients. “The real value any agency can provide to its clients is identifying and hiring talented individuals with diversified perspectives and experiences. These individuals combined are those who understand the ever-changing market and see the opportunities that exist to help guide clients to solutions from every angle,” said Abha Bowers, Senior Vice President, Walk West. “We’ve done just that with the addition of Brian to our team, which is a demonstration of our commitment to our client’s growth and success.” About Walk West Driven by curiosity and innovation, Walk West is a full-service, marketing and branding agency located in Raleigh, North Carolina. Our diverse team of marketing professionals combines creative thinking and expert knowledge to build brands through memorable, effective campaigns. To learn more visit, www.walkwest.com. For media inquiries, reach out to pr@walkwest.com. Contact Details Walk West pr@walkwest.com Company Website https://walkwest.com/

January 26, 2022 03:20 PM Eastern Standard Time

News Direct Announces OTC Pricing Updates That Are Easy for CFO's to Love.

News Direct

News Direct today announced significant pricing and service updates for OTC Markets companies that are sure to warm the hearts of OTC CFO’s everywhere during these cold winter months. Details can be found within the News Direct profile in the OTC Markets Premium Provider Directory. The update highlights a new, highly attractive flat rate structure for all OTC Market traded companies that is simple, affordable and transparent. For U.S. issuers, News Direct now offers a $7,500 unlimited annual subscription package that enables all companies traded on any of the OTC Market tiers to distribute an uncapped amount of news releases and multimedia assets for one year, for that single flat rate. The distribution satisfies U.S. fair disclosure requirements and includes dissemination to a comprehensive network of media, online news sites and vertical press that is the equal of any major legacy newswire. Distribution of everything from financial results to multimedia assets are included in the package. Similarly, for dual-traded U.S.-Canada companies, News Direct is offering an unlimited package price of $10,000 for North America (U.S. and Canada) distribution. The U.S. distribution portion of the package is identical to the $7,500 offering but adds full Canadian nationwide distribution to all major Canadian media and online sites, including disclosure media. This groundbreaking pricing advantage is merely the pot of gold at the end of an extensive rainbow of numerous exclusive features offered by News Direct that revolutionizes the process of financial disclosure and distribution for OTC companies. This begins with SimpliFi, News Direct’s proprietary earnings distribution tool. SimpliFi’s self-directed workflow enables the uploading and distribution of financial results literally within minutes, rather than the tedious hours it requires with legacy providers. Issuers maintain complete control over pre-market results from within our encrypted Content Studio, never needing to share sensitive information with third-party newswire editors. Optional, and complimentary, 24/7 access to our deeply experienced Customer Success team via Live Chat or phone/video conferencing is available for those needing assistance, as is a collaboration function enabling stakeholders to securely interact within the platform. Another exclusive feature offered by News Direct is the Equity Impact Report, which provides key market data detailing the impact of each announcement across the most relevant metrics of a company’s share performance in real-time. It covers value, volume, volatility, peer activity and relative performance and even enables companies to track the impact of its own announcements against the share performance of peers and competitors. The report is dynamically updated over a 90-day period. “News Direct understands that to stand out to investors in a crowded field, OTC issuers must leverage the same sophisticated distribution tools as their larger counterparts traded on major exchanges, but often lack the financial resources of these deeper pocketed entities. News Direct solves this dilemma by offering them use of the world’s most technologically advanced distribution platform for an extremely affordable, predictable flat annual rate. In essence, the absolute best of both worlds.”, noted Gregg Castano, Founder and CEO of News Direct. About News Direct News Direct provides news and content distribution for PR, IR, Corporate Communications and Marketing professionals. Our automated platform delivers a completely reimagined, intuitive workflow, industry-leading security, transparent, flat-rate pricing and actionable analytics. Further, News Direct has deployed an array of innovation including advanced automation, isolation cloud technology and custom software for the most dynamic, efficient and flexible platform available today. To learn more visit newsdirect.com or follow us on LinkedIn, Twitter, Facebook, Instagram or YouTube. Contact Details News Direct Neil Hershberg +1 475-291-0791 neil.hershberg@newsdirect.com Company Website http://www.newsdirect.com

January 26, 2022 12:25 PM Eastern Standard Time

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REPX appoints Ian Clowes as CEO

REPX

Clowes brings over 25 years of executive and board experience in the fintech, financial services, and payments industry. REPX’s race to the top of the fintech world continues with a very high-profile entry at its top. The fintech, through products and a series of technologically advanced applications – all based on registered patents – and an innovative business model, allows sports clubs, entertainment and sports stars, celebrities, influencers, brands and cities with high tourist appeal to have their own personalized prepaid card. Along with a special App that allows them to connect with their followers, this innovative product boasts a significant potential increase in fan engagement. Reaching its target of nearly half a billion fans in soccer and Esports, REPX has already signed partnerships with 15 top football clubs of international relevance. As proof of a winning dynamism on the product front but also of the management team, the company has announced in recent days another excellent entry in its top management, entrusting Ian Clowes with the post of CEO. Clowes brings over 25 years of executive and board experience in the fintech, financial services, and payments industry. He is also a seasoned entrepreneur and has an impressive track record of launching and building successful businesses in the fintech space. His career has included roles such as Group payments director of Abbey Bank (now Santander), director of Unisys and CEO of an investor-backed, high-growth digital payments and banking platform Fintech. He earned his MBA from Warwick University. “I am thrilled to be joining REPX at the start of their amazing journey and looking forward to building a transformational business with this prestigious board to bring social commerce to billions of sports and celebrity fans worldwide” – said Clowes. “Repx already has an envious roster of premiere sports teams and global brands as clients and is uniquely positioned to provide banking services and exciting new fintech products to the sports and entertainment world. Building on the recent launches of AS Roma and AC Milan, its rich client base of global brands gives access to over 500m fans worldwide and is a true industry disruptor”. Clowes is an influential player within the payments and fintech industry, having served on numerous industry associations and regulatory bodies including the Payments Association (PA), APACS Council, BACS and the Cheque and Credit Clearing Company. He is currently serving as Chairman for the boards of Paynetics UK (a card issuer and payment service provider) and Swiipr (a mobile wallet platform in the travel space). Prior to REPX, Clowes was the CEO of Payment Cloud Technologies (PCT), a B2B digital banking and payments platform that he founded in 2008 and merged with Tuxedo Money Solutions to form the Omnio group in 2019. Francesco de Leo, a founder and senior board member at REPX, commented: “We are proud to announce that The Repx is on the move to make 2022 a memorable year under the stewardship of Ian Clowes, our new CEO. We are confident that with this highly qualified addition to our executive team, we are now ready to fast forward the blitz-scaling of REPX across Europe. The financial service industry is currently facing an unprecedented process of creative disruption, with not so much room left for those players that are not capable, nor willing to embrace tech-enabled innovation. We operate in a hyper-competitive market space where talent and brainpower make all the difference. REPX is moving on to further enlarge its talent pool to sharpen the future of the fintech world. Speed of action is key to stay ahead of the game: I like to thank our best-in-class board of directors and the founder, Alfredo Maria Villa, for their un-relentless support”. About REPX REPX is a fintech revolutionizing traditional banking by combining technology and the passion of billions of fans worldwide with Social Media. REPX allows sports teams, celebrities, influencers, brands and iconic cities to innovatively connect with fanbases through exclusive co-branded prepaid cards, debit cards and digital products. REPX’s portfolio of partners and brands creates maximum engagement of the social generation through electronic payments. Come and explore the many opportunities our platform has to offer by visiting us at www.therepx.com Contact Details REPX Antonio Matta +44 7752 613086 marketing@therepx.com 360PRWire Allan Herman +1 786-544-5592 allan@360prwire.com Company Website https://therepx.com/

January 26, 2022 11:55 AM Eastern Standard Time

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CSG Forte Earns Best Performing Payments Gateway by The Strawhecker Group in 2022 Real Transaction Metrics Awards

CSG

CSG Forte, a CSG ® (NASDAQ: CSGS) company, the leader in complete and customizable digital payment platforms today announced its recognition by The Strawhecker Group (TSG) as the Best Performing Payments Gateway in the 2022 Real Transaction Metrics Awards for delivering exceptional performance across transaction and gateway check benchmarks. Additionally, CSG Forte received first place for Lowest Gateway Minute Outage, with the lowest outages recorded in North America and global benchmark groups. The Real Transaction Metrics Awards are based on TSG’s Gateway Enterprise Metrics (GEM) platform, where TSG measures and benchmarks the experience from the merchant’s point of view by using pings and real transactions to monitor each gateway’s performance from over 20 different global locations. “It’s no small feat to be rated the best in The Strawhecker Group’s Real Transaction Metrics Awards and this achievement is the result of the dedication and innovation of the entire CSG Forte team to create extraordinary experiences for our customers,” said Jeff Kump, head of payments, CSG Forte. “The ubiquity of digital payments has elevated the bar for secure and convenient digital transactions. As merchants and partners demand more out of their digital payments platforms, CSG Forte will continue to lead the way in delivering game changing technologies that drive the next era of growth for the industry. I would like to thank The Strawhecker Group for this honor and for recognizing our team’s hard work and relentless efforts.” “We are excited to honor CSG Forte for their stellar performance,” said Mike Strawhecker, President of TSG. “GEM has provided the data to make tangible improvements to the CSG Forte platform, and it shows with this year’s awards.” On TSG’s GEM Index, CSG Forte surpassed the average score by over 12 points. Benchmarked against more than 20 gateway providers, the Index is an overall scorecard for gateway metrics based on five key areas: gateway minute outage, gateway availability, transaction speed, transaction success rate, and authorization rate. For more information on CSG Forte’s single, end-to-end payments platform, please visit: https://www.forte.net/why-csg-forte/. About CSG Forte CSG Forte, a CSG company, delivers scalable digital payments for smarter and faster business growth. Our world-class, award-winning technology offers a unified end-to-end payments platform that easily adapts to changing needs and empowers companies to transform their payments operations into a competitive business strategy. With CSG Forte, companies can process omnichannel payments and offer agnostic payment acceptance, shifting payments from a line-item expense to a profit center. CSG Forte manages billions of payments annually for over 73,000 merchants across government, telecom, insurance and other industries. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit www.forte.net and connect with us on LinkedIn and Twitter. Copyright © 2022 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Jordy Spitale CSG +1 (504) 615-8820 Jordy.spitale@csgi.com John Rea Investor Relations +1 (210) 687-4409 John.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

January 26, 2022 06:15 AM Mountain Standard Time

First United States Open Registry to be Launched in Washington, DC

COPE

A landmark Revitalization Plan for US Maritime Trade, Commerce and Strategic Competition to support and assist in resolving America’s supply chain crisis, ensure maritime sovereignty and security, and revitalize maritime commerce will be launched at the National Press Club in Washington, DC on February 1, 2022, at 1:30PM with remarks by Ambassador John D. Negroponte, the first U.S. Director of National Intelligence and former Deputy Secretary of State; the Governor of the U.S. Virgin Islands, the Honorable Albert Bryan, Jr.; and President Eric R. Dawicki of the Northeast Maritime Institute. Highlights of the Plan include the formation of the first U.S. open registry, and other maritime initiatives designed to make the United States more competitive and propel it into a stronger leadership position as a maritime nation. Governor Bryan and President Dawicki will participate in the signing of a historic agreement between the U.S. Virgin Islands and Northeast Maritime Institute which features the collaboration on the development of the first open U.S. registry. Following initial remarks outlining the Revitalization Plan, there will be a panel discussion moderated by Jeremy Greenwood, a Federal Executive Fellow at the Brookings Institution’s Strobe Talbott Center on Security, Strategy, and Technology. Panel participants include Stephen Flynn, PhD, Founding Director of the Center for Global Resilience at Northeastern University, leading Homeland Security advisor under the Bush and Obama administrations, and global expert on supply chain resilience; Admiral James Watson, Northeast Maritime Institute Trustee and former Director of Prevention Policy for Marine Safety, Security and Stewardship at the United States Coast Guard and the first Director of the Bureau of Safety and Environmental Enforcement at the US Department of Interior; Captain Anuj Chopra, Co-Founder & CEO of FNI ESGPlus; Carleen Lyden Walker, Co-Founder and Executive Director of the North American Marine Environment Protection Association, and Captain John Konrad, Founder and CEO of gCaptain. Additional commentary will be provided by Nishan Degnarain, former Chairman of the World Economic Forum – Global Agenda Council on Oceans; Jonathan Kempe, Verifai Australia; and Dr. Sal Mercogliano, PhD, Campbell University. Remarks from all are expected to cover topics such as decarbonization of shipping, capital investment in new technologies, supply chain security, transparency in shipping, economic growth opportunities, the status of the U.S. maritime industry, U.S. national security interests, and more. The event will outline how implementation of the Revitalization Plan for US Maritime Trade, Commerce and Strategic Competition will provide economic stability and environmental protection, as well as revitalize the position of the United States as a major competitor in international maritime trade and commerce while enhancing national security, both domestically and internationally. A Revitalization Plan for US Maritime Trade, Commerce and Strategic Competition was developed by a team of Distinguished Fellows at the Northeast Maritime Institute – Center for Ocean Policy and Economics (COPE) and advised by an array of leading thinkers in the maritime industry. Key elements of the plan include: Formation of the U.S. Virgin Islands’ open international ship registry—the first, and only, international U.S. open ship registry. Development of a short sea transshipment hub in the Caribbean to alleviate supply chain congestion by moving a portion of east coast distribution from land to sea and increasing the number of ports importing ever-increasing quantities of goods from overseas. Build public/private/international partnerships to address strategic maritime issues, increase transparency and enforce legal and ethical standards. Establish and implement a green shipping strategy, including decarbonization of the U.S.-flagged fleet. Establishing a Maritime Venture Capital Fund to finance commercially advanced technologies that solve maritime and ocean industry problems with a focus on environmental vulnerabilities. Modernization of the maritime workforce by deploying state of the art education and training tools in the US and abroad. Additional information can be found at COPE Advanced registration to attend this event will be required for access to the live stream. About Northeast Maritime Institute Northeast Maritime Institute (also called NMI) is a private, coeducational, maritime college offering an Associate in Applied Science in Nautical Science degree. Established in 1981, Northeast Maritime Institute is the only private maritime college in the Commonwealth of Massachusetts. The college was originally established to provide an alternative to traditional education and training, with an emphasis on preparing mariners for employment. Graduates receive an Associate degree and are eligible to receive a United States Coast Guard Masters license upon graduation. The college operates a training ship, the M/V Navigator, as well as the brigantine tall ship S/V Fritha. About COPE The Center for Ocean Policy and Economics (COPE) is hosted by the Northeast Maritime Institute – College of Maritime Science: Created to tackle some of the ocean’s “wicked problems.” A culmination of years of extensive research and conversations with leading experts in the maritime and ocean related fields, COPE is a facilitator for cogent maritime and ocean policy and economic development project initiatives linking academic, corporate, non-governmental, and governmental partners to create impactful solutions. Contact Details COPE Carleen Walker +1 203-260-0480

January 25, 2022 07:51 PM Eastern Standard Time

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