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Comcast Business Provides Reef Industries With Advanced Security to Support Digital Operations

Comcast Houston

Comcast Business today announced that it is supplying Reef Industries, a plastic film and laminate manufacturer, with Ethernet Dedicated Internet, unified communications (UC), and advanced security solutions enabling the company to deliver leading customer service and communicate effectively and efficiently. Reef Industries has more than 60 years of experience developing industrial plastic film and laminate products for customers. Headquartered in Houston, Texas, the company has additional manufacturing facilities in both Houston and San Benito. These sites rely on internet and network dependent technologies to help keep digital operations running smoothly – and uptime and security solutions are key. “Prior to Comcast Business, we were using a router-based VPN and had limited visibility into when and why a site was down,” said Don Webb, IT Director of Reef Industries. “Today, we have the ability to receive real-time insights, which are especially important for peace of mind. Comcast Business has been the key to helping us stay connected and informed.” In addition to SD-WAN, Comcast Business now offers Unified Security, a new security solution powered by Versa Networks’ UTM that provides edge protection to block potential cyber intrusions and monitor potential threats. The advanced security capabilities provide an added layer of security against a constantly evolving threat landscape, helping to protect the network and data and providing notifications of potential threats in real-time. “As we moved toward more digital-friendly operations, it was critical to implement enhanced threat management solutions, especially when it comes to protecting sensitive data,” Webb explained. “With Comcast Business’ added security and managed solution, we feel confident we have a strong technology partner for our operations.” Reef Industries also leverages Comcast Business VoiceEdge® UC solution for communications and collaboration needs. With Comcast Business’ fast and reliable connectivity, Reef Industries employees are also able to communicate effectively to deliver premier customer service. “We understand that connectivity is critical in today’s competitive business environment, especially as the proliferation of smart machines and connected devices increases in the manufacturing industry,” said Vince Margiotta, Vice President of Comcast Business for the company’s Houston Region. “We’re pleased to work with Reef Industries to help keep its operations running quickly and more secure from potential threats.” About Comcast Business Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help organizations of different sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network, and backed by 24/7 customer support, Comcast Business is the nation’s largest cable provider to small and mid-size businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. For more information, call 866-429-3085. Follow on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social. About Reef Industries Founded in 1957, the original division of Reef, the Griffolyn Company, introduced a newly patented process for the production of internally reinforced film laminates. The resulting high strength and light weight offered easily handled and ruggedly durable constructions never previously available that rapidly replaced heavier, bulkier and more expensive materials. Over the years, new technologies and innovations spawned a variety of new manufacturing techniques and a host of new product lines. The increasing scope and range of production steadily encompassed additional divisions and in 1976 the corporate identity of Reef Industries Inc. was adopted. Today, Reef operates six divisions, Griffolyn ®, Permalon ®, Armorlon ®, TerraTape ®, and Bannerguard ®. Each offers the finest products available. A state of the art manufacturing facility and two leading edge fabrication plants support world wide sales activities, headquartered in Houston, Texas. In-house technical service and research staffs, manned by highly knowledgeable engineers and chemists, work closely with the most experienced sales department in the industry. This outstanding team is uniquely able to provide Reef customers the service they require and deserve. Contact Details Finn Partners Chloe Huard chloe.huard@finnpartners.com Misha McClure Misha_McClure@cable.comcast.com Company Website https://business.comcast.com/

October 20, 2021 09:52 AM Central Daylight Time

DFA Awards 2021 Winners Announcement

Hong Kong Design Centre

HONG KONG SAR - Media OutReach - 19 October 2021 - The DFA Awards is a flagship programme of the Hong Kong Design Centre (HKDC). It is comprised of five major awards to acknowledge leaders for their outstanding contributions to the design industry and celebrate projects at the forefront of design excellence with Asian perspectives. Three trailblazers in the world of design have been awarded in 2021: Patrick Whitney, Professor in Residence of Harvard T.H.Chan School of Public Health - DFA Lifetime Achievement Award (DFA LAA), Min-Liang Tan, CEO & Co-founder of Razer Inc. - DFA Design Leadership Award (DFA DLA), and Freeman Lau, Founder of KL&K Creative Strategics - DFA World's Outstanding Chinese Designer (DFA WOCD). In addition, 180 awards were conferred under the DFA Design for Asia Awards (DFA DFAA). Organised by the Hong Kong Design Centre (HKDC) with Create Hong Kong (CreateHK) of the Hong Kong Special Administrative Region Government as the lead sponsor, the DFA Awards was launched in 2003 to underpin the role of designers within society, celebrate design excellence with positive influence and impacts in Asia. Upon reflection of this year's awards, Professor Eric Yim, Chairman of HKDC states: "Design is a vital part of Hong Kong, a city that brings people, culture and ideas together. This is especially critical at a time when the world has witnessed so much uncertainty brought on by the pandemic. This year, I am delighted to honour three exceptional leaders: Patrick Whitney, Min-Liang Tan, and Freeman Lau, all have shown through their work, dedication and leadership how design can be used to inspire communities, unite people from all walks of life through one singularity, and contribute to the betterment of society in Asia and beyond." DFA Lifetime Achievement Award 2021 (DFA LAA) Patrick Whitney - Professor in Residence, Harvard T.H.Chan School of Public Health Patrick Whitney is the Professor in Residence of D-lab in the Harvard T.H.Chan School of Public Health, a leading laboratory that explores and demonstrates how design methods and frameworks can improve human well-being. He is widely regarded as a thought leader for pioneering the notions of human-centred design and strategic design. He is a highly esteemed speaker at multiple international design events, on topics such as innovation, sustainability and human well-being. Global Entrepreneur Magazine named him as one of 25 people worldwide contributing the most in bringing new ideas to businesses in China. DFA Lifetime Achievement Award 2021 honours Whitney's vast contribution to the design industry through design strategy development, education programmes, and his advisory work to governing design bodies, actively strengthening the relationship between design theory and practice. DFA Design Leadership Award 2021 (DFA DLA) Min-Liang Tan - CEO & Co-founder, Razer Inc. As the pioneer of e-sports hardware, former lawyer Min-Liang Tan is seen as a trailblazer for the younger generation, of someone following their dream and at the same time adding valuable contributions to society. As CEO, Co-founder and Creative Director of the world's leading lifestyle brand for gamers – Razer Inc., Tan has demonstrated how forward-thinking and innovative design can disrupt the gaming industry. DFA Design Leadership Award 2021 honours his leadership throughout the years in pushing the boundaries of the gaming industry and driving industry innovation through design. Under Tan's strategic and creative direction, Razer has gone from a two-man startup to a multinational market leader and Unicorn in the technology world. DFA World's Outstanding Chinese Designer 2021 (DFA WOCD) Freeman Lau - Founder, KL&L Creative Strategics Freeman Lau is a Hong Kong designer, renowned for his art and design innovations. He is the brains behind some of Hong Kong's most iconic designs such as the Watson Water bottle, which earned him multiple awards. The design aesthetics and its functionality has lauded a critical breakthrough in the history of bottled water. In addition, Lau has been tirelessly promoting the development of design in Hong Kong, Greater China and Asia. Lau's creative prowess spans across the entire design spectrum, from graphic design, packaging design, to fine arts. His contributions are widely recognised in society His creative contributions have a significant, cultural impact in Asia, which is best demonstrated by his 'Chairplay' series. The series includes a range of furniture and sculptures, which has been shown worldwide at different exhibitions. The notion of Chairplay is a metaphor for the exploration of different human centric issues and is one of Lau's signature works. DFA World's Outstanding Chinese Designer 2021 honours his devotion and contribution to promoting the design, creative industry and culture of Hong Kong and Asia. DFA Design for Asia Awards 2021 (DFA DFAA) Since its launch in 2003, the DFA Design for Asia Awards has served to celebrate design excellence and acknowledge outstanding designs with Asian perspectives. It has been a stage upon which design talents and corporations can showcase their design projects internationally. It consists of the Grand Award and Category Award. Category Award entries are recruited by open submission to one of 24 categories under four key design disciplines, namely Apparel & Accessory Design, Communication Design, Environmental Design, and Product & Industrial Design; Gold, Silver, Bronze and Merit awards are presented to the outstanding projects. Gold award winners from the Category Award and other nominated design projects will be considered for the Grand Award. Dr Joseph Wong, Executive Director of Hong Kong Design Centre mentions that: "Amidst the pandemic, creativity and innovation proves to be the remedy for improving our quality of life. We are pleased to award projects that meaningfully address critical issues such as humanitarian needs, environmental, cultural and sustainable development, revitalisation through technological advancements, and marriage of functionality and aesthetics." The Awards' international judging panel comprises experienced design professionals and experts. Entries were judged and 180 winners through rounds of judging and deliberation were conferred. These awards include 12 Grand Awards, six Grand Award with Special Mention and 162 Gold, Silver, Bronze and Merit under the Category Award. This year, companies from Mainland China and Japan are at the top of leaderboard with 52 awards, followed by Hong Kong awardees claiming 41 awards. For more information and the DFA Awards 2021 full list of awardees, please visit www.dfaawards.com. About DFA Awards ( www.dfaawards.com ) In 2003, the Hong Kong Design Centre launched the DFA Awards to underpin the role of designers in society, to celebrate design leadership and exemplary designs and projects with impact in Asia, as well as to recognise the rising force of emerging Hong Kong designers since 2005. The DFA Award, through its five major award programmes, has grown in its international influence in Asia. The five award programmes include DFA Lifetime Achievement Award, DFA Design Leadership Award, DFA World's Outstanding Chinese Designer, DFA Design for Asia Awards and DFA Hong Kong Young Design Talent Award. #DFA About Hong Kong Design Centre ( www.hkdesigncentre.org ) Hong Kong Design Centre (HKDC) is a non-governmental organisation, and was founded in 2001 as a strategic partner of the HKSAR Government in establishing Hong Kong as an international centre of design excellence in Asia. Our public mission is to promote wider and strategic use of design and design thinking to create business value and improve societal well-being. HKDC's flagship programmes include Business of Design Week (BODW; since 2002) – Asia's leading annual event on design, innovation and brands; DFA Awards (since 2003) – a well-recognised annual awards that celebrate outstanding designs with Asian perspectives; and Knowledge of Design Week (KODW; since 2006) – an annual thematic programme that gathers the global design community to explore how design can solve complex challenges of our society. We also manage a Design Incubation Programme and Fashion Incubation Programme (since 2012 and 2016) – 2-year programmes to nurture future design and fashion entrepreneurs; and launched FASHION ASIA HONG KONG (since 2016) – an initiative combining conversations, interactions and cultural exchanges to position the city as an Asian hub for fashion trade and business development. #HongKongDesignCentre #HKDC About Create Hong Kong ( www.createhk.gov.hk ) Create Hong Kong (CreateHK) is a dedicated agency set up by the Government of the Hong Kong Special Administrative Region in June 2009. It is under the Communications and Creative Industries Branch of the Commerce and Economic Development Bureau and dedicated to spearheading the development of creative industries in Hong Kong. Its strategic focuses are nurturing talent and facilitating start-ups, exploring markets, and promoting Hong Kong as Asia's creative capital and fostering a creative atmosphere in the community. CreateHK sponsors the Hong Kong Design Centre to organise the DFA Awards for years and other projects to promote Hong Kong design. Disclaimer: The Government of the Hong Kong Special Administrative Region provides funding support to the project only, and does not otherwise take part in the project. Any opinions, findings, conclusions or recommendations expressed in these materials/events (or by members of the project team) are those of the project organizers only and do not reflect the views of the Government of the Hong Kong Special Administrative Region, the Communications and Creative Industries Branch of the Commerce and Economic Development Bureau, Create Hong Kong, the CreateSmart Initiative Secretariat or the CreateSmart Initiative Vetting Committee. Contact Details Keith Yip keith.yip@hkdesigncentre.org

October 19, 2021 11:30 AM Eastern Daylight Time

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Agora Data to Present at 2021 NIADA/NABD Convention

Agora

Agora Data’s Senior Vice President of Sales, Chris Barry, is slated to speak at the 2021 NIADA/NABD Automotive Finance & BHPH Expo. Barry will present “Groundbreaking Changes in Auto Financing to Fuel Growth” at 2:15 p.m. on November 2 in Orlando, Florida. Barry will share how new and revolutionary ways of accessing capital can help dealers compete with online retailers and large used-car superstores. Agora is pioneering change in the auto finance industry by completing the first-ever crowdsourced subprime securitizations in December 2020 and May 2021. Agora plans to execute these transactions regularly thereby permitting more and more dealers to tap into the capital markets. “Unlike any other time in history, independent and Buy Here Pay Here dealers are competing with mega-sized auto retailers who have the advantage of abundant capital with low rates and attractive terms. They may not know they have access to their competitors’ “secret sauce,” said Barry, who has more than 30 years of experience in auto lending, servicing, and ancillary products. “That’s why I’m excited to present at this year’s NIADA/NABD convention. I plan to spell out the most beneficial funding opportunities for independent and Buy Here Pay Here dealers, along with some bonus tips on leveraging robust data to improve loan portfolio performance.” At the convention, Barry will also participate in the BHPH Contract Purchasers Capital Panel, moderated by Ken Shilson. During this panel discussion, Barry and other industry experts will reveal the pros and cons of obtaining funding via securitization, bulk purchase or point of sale. Afterward, dealers can talk directly with Barry and the Agora team at the convention’s Finance Fair. “It’s extremely rewarding to see the looks on dealers’ faces when they find out they can now enjoy the same financial advantages typically reserved for big retail operations,” Barry said. “Much like their customers, Buy Here Pay Here dealers are underserved and underbanked. But Agora is here to change that.” Dealers are invited to drop by Agora’s booth #423 any day during the show to discuss the company’s groundbreaking capital solutions and learn how to access Agora’s completely free-of-charge, comprehensive portfolio analytics. About Agora Data, Inc: Founded in 2017, Agora Data’s platform delivers a suite of tools to empower Buy Here Pay Here dealers and finance companies to maximize their success. Agora is disrupting and influencing the industry by connecting its dealers and finance company members to Wall Street and other capital resources previously only available to large dealer groups. Agora Data’s family of auto finance products provides a wide range of critical funding paths so originators can obtain the cash they need to fuel growth. Powered by Agora’s proprietary, radical, AI-infused technology platform, originators now have access to robust data analytics and planning resources to help optimize the performance of their portfolio. Agora Data made history by closing the first-ever Crowdsourced Subprime Auto Securitization in 2020 and followed that up with its second transaction in early 2021. For more information, visit agoradata.com or contact us at 877-592-4672. Contact Details Shelly Vandeven +1 682-282-4130 media@agoradata.com Company Website https://agoradata.com/

October 19, 2021 09:03 AM Eastern Daylight Time

B Code Releases New Report, Examines Black Audiences Expectations from Digital Advertising Following a Tumultuous Year

B Code

B Code, a digital media company focused on helping brands and advertisers connect with Black audiences at scale across the digital landscape, today released the Black Attitudes Towards Digital Advertising report, which examines Black consumers’ thoughts towards digital advertising, including preferred channels, content, ad types and more. Over the past year, concerns surrounding underrepresentation and lack of diversity in media were brought front and center alongside the demand for Black voices to be heard and amplified. Since then advertisers have been reassessing how their efforts resonate with and support the Black community. This spurred the development of this B Code study which can be used as a resource to help advertisers understand how Black audiences are responding to different channels, content and ad formats. The Black and African-American population stays connected, is innovative and brand loyal, making them a highly valued audience to brands within the digital landscape. This community accounts for 13% of all U.S. population and 88% of African Americans age 25 and older hold a high school diploma or higher as recorded in 2019. Their spending power is also incredibly strong at $1.4T as of 2019, according to the Selig Center for Economic Growth, and projected to grow to $1.8T by 2024. “To help close the gap between Black consumers and brands, advertisers must work from the ground up to tailor genuine and respectful messaging that effectively reaches and connects with Black audiences,” says Damian Benders, General Manager of B Code. “With B Code’s new study, we aim to help marketing professionals supplement the work they are doing with relevant creative with information on how to effectively push their messages across digital formats. We need to take advantage of these insights in every step of executing media strategies.” The Black Attitudes Towards Digital Advertising report uses proprietary data collected from the B Code Intelligence Center, which routinely surveys a large panel of Black consumers across target demographics. 568 Black respondents were surveyed from March 17 through March 22, 2021, and they are representative of all main geographical areas of the United States. The report is the second major study released by B Code following the announcement of its inception in June, 2021. Topline insights from the report include the following: Digital Ad Formats & Preferences The Black community is an evolving audience that is eager to stay up-to-date in the tech and the advertising world. While 54% of respondents say they are already likely to click on a digital ad, they are interested in seeing advancements in the ad space, with 45% demonstrating their interest in wanting to see more interactive video ads and other innovative models. Additionally, based on their personal digital behavior, Black audiences are most likely to see an ad on digital apps (72%) and social media (70%). Ad Effectiveness For advertising to connect effectively with the Black consumer, the content must not only be relevant to the reader, but it must also be relevant to the content they often find themselves around. 43% of respondents mentioned that a culturally relevant ad will be most effective in a culturally relevant website, rather than a general one, signaling the need for dedicated spaces in advertising. Also, 53% say an ad that is relevant to them personally will make them more likely to engage which is an indication that there is tolerance for even more personalization. In order for ads to be relevant to consumers, appropriate targeting must be a priority for advertisers. Black audiences are sensitive to their online privacy, with 54% stating that their identity should be protected online at all times and 49% support limiting or eliminating cookies as it will prevent personal information from being shared. Consistent with established best practices, survey respondents mostly prefer ads positioned at the beginning (42%) and at the middle (43%) of the content they are experiencing. Culture & Representation When targeting Black audiences, advertisers must ensure they are considering the ad content decisions that resonate most. Leveraging talent that reflects the diversity of the Black community and leaning into this audience’s desire to see their real stories highlighted will reap rewards be most impactful. Respondents said that an ad would grab their attention if it represented people like them (76%), featured stories of real people that are from the same ethnic/racial group (64%), and included music or other art that related to their ethnic/racial group (50%). Brand endorsements must also include culturally representative elements, with respondents saying they are more likely to pay attention to an ad if it features a Celebrity (67%) or influencer (65%) from their ethnic/racial group. To download the B Code Black Attitudes Towards Digital Advertising report, visit: https://www.bcodemedia.com/black-attitudes-towards-digital-ads About B Code B Code is a data-backed digital media entity focused on understanding Black audiences in order to authentically reach, inform and connect with them in the digital spaces they embrace most. At B Code, our mission is to empower brands with the right tools and resources to deliver meaningful and culturally-nuanced messaging for Black audiences, backed by proprietary data intelligence. Our marketing expertise, innovation, and resources make B Code one of few digital media agencies that can provide it all: Media, Creative, and Data Sourcing. Through the B Code publisher network, we aim to provide digital publishers with growth opportunities and access to increased ad revenue in order to dismantle investment disparities. Our overall insights-driven approach provides a constant pulse on ever-changing Black American sentiments, preferences, and habits. Contact Details North 6th Agency for B Code Paolo Ramos hcode@n6a.com Company Website https://www.bcodemedia.com/

October 19, 2021 09:00 AM Eastern Daylight Time

ElementalTV Surpasses 1B+ CTV Ad Impressions in First Year of Business; Company Debuts ELM, a New Proprietary CTV Ad Platform, to Accelerate Expansion

ElementalTV

ElementalTV, an emerging media technology company and a division of Adoppler, has generated more than one billion connected TV (CTV) advanced ad impressions in its first year in the market, as the company pursues its mission to provide leading brands, advertisers and publishers with the tools necessary to unlock the full potential of the CTV ad experience. Today, ElementalTV immersive ad experiences reach 57% of CTV households in the U.S. and, after just one year of providing its proven CTV advertising solutions to some of the world’s top brands and content partners, ElementalTV is now debuting its new, proprietary Engagement Lift Media (ELM) platform to a wider marketplace. The ELM platform is the first and only fully vertically integrated platform, offering advanced ad decisioning, a demand-side platform (DSP), creative optimization, transcoding and stitching capabilities. This unified offering enables ElementalTV’s partners to deliver cost-effective, next generation CTV ad experiences, from localizing national video ad creatives via its innovative SmartFrame technology, to adding dynamic messaging within ad units, and contextual ad targeting. “CTV is the fastest growing medium today, but its ad experience is suboptimal,” says Omer Latif, CEO at ElementalTV. “We built our platform to reimagine the future of CTV advertising -- to create innovative and smart tech solutions for brands, to help publishers realize the full value of their content, and to pioneer a new and improved viewing experience for growing CTV audiences worldwide. Our approach is bold and breaks barriers. Through the ELM platform’s product suite, we enable our partners to leverage the addressability of digital to evolve audience engagement to a new standard.” The success over the past year and increasing demand for the new ELM platform are behind ElementalTV’s decision to accelerate the scaling of its business, including broadening its strategic partnership with top programmatic firm MPW Digital. The partnership with MPW Digital expands the company's efforts to introduce advertisers to the next generation of advanced CTV advertising capabilities and formats. “Our next phase of growth requires having the right partners who share our vision of being true pioneers and innovators in CTV advertising technology,” says Albert Yu, VP Analytics & Monetization at ElementalTV. “MPW Digital has been on this journey with us and we’re excited to have them play a critical role in our expansion.” “Over the past year we've seen ElementalTV’s ability to rapidly innovate and grow. It has been exciting to see their SmartFrame technology add value to advertisers' CTV campaigns,” says Marcus Weiss, COO at MPW Digital. “This is just the beginning and we’re looking forward to serving as a close extension of their team as they advance into the next phase of commercialization of ELM and continue to transform the CTV ad experience.” ElementalTV, a division of Adoppler, was started in 2020 to focus on technology solutions for CTV, creating breakthrough ad experiences for CTV audiences while delivering innovation and added value to advertisers and publishers. Today, through the ELM platform, ElementalTV is delivering more than 100 million advanced ad impressions per month. To learn more about ElementalTV and its solutions, visit www.elementaltv.com. About ElementalTV: Founded in 2020 and headquartered in Pasadena, CA, ElementalTV is pioneering the next generation of CTV ad innovation. ElementalTV pushes the boundaries of how technology can immerse an audience’s advertisement experience. Its proprietary vertically integrated platform, ELM, combines a wide range of capabilities including advanced ad decisioning, demand-side platform (DSP), creative optimization, transcoding, and stitching to allow for seamless, next generation ad experience. To learn more, visit elementaltv.com. Contact Details Kite Hill PR Angelina Kaliszak angelina@kitehillpr.com Company Website https://www.elementaltv.com/

October 19, 2021 09:00 AM Eastern Daylight Time

CSG Xponent Unleashes the Power to Create Extraordinary Customer Experiences for Leading Brands

CSG

CSG ® (NASDAQ: CSGS) is transforming the way companies engage with customers by arming today’s leading brands with future-ready, innovative solutions that drive extraordinary customer experiences and inspire loyalty. Today the company launched CSG Xponent™, a unified, cloud engagement hub that takes uninspired customer engagements and turns them into extraordinary customer experiences. By bringing together holistic customer data, industry-leading customer journey orchestration and analytics, proven omni-channel communications and an unmatched passion for customer experience excellence, Xponent enables leading brands to impact the entire customer lifecycle from awareness to purchase and long-term retention. With CSG Xponent, companies deliver personalized, predictive and proactive customer connections that drive better business outcomes, quicker time to value and lower risk. Winning through the creation of the absolute best customer experience (CX) is the optimal way to stand out in today’s highly commoditized world. Business leaders recognize the power of customer experience, journey mapping and customer data, but most struggle to bring it all together and take meaningful action. CSG Xponent delivers a differentiated experience that overcomes data silos and the complexity of disconnected assets with an end-to-end platform that taps into real-time customer interactions across all points in the customer lifecycle. The capabilities within the Xponent platform provide advanced CX analytics that uncover insights, which can be turned into actions that make a meaningful difference at every customer touchpoint. “Businesses have been building large data warehouses and mapping journeys for years and now they’re anxious to realize more tangible benefits from their investments,” said Alfred Binford, president of customer engagement for CSG. “The window of opportunity to wow your customers is fleeting and precious, which is why companies need their technology investments to deliver immediate results at every ‘moment of truth’ in the customer lifecycle. CSG Xponent powers brands to predict and create the customer’s best next action and drive ROI for the business.” With Xponent’s industry-leading approach, companies can: Harness the power of a single, unified hub to manage all aspects of customer experience and engage with consumers in real time via their channel of choice Optimize and complement their existing technology stack, avoiding the pains of infrastructure replacement Eradicate internal silos and take data from any source to inform a unified, 360-degree customer record at scale alongside real-time analytics that drive consumer actions, deliver tangible outcomes and inspire loyalty Leverage artificial intelligence (AI) and real time interaction management (RTIM) to know their customers better than they know themselves, and determine and pursue the best next action that delivers impactful results Use preconfigured customer journeys and use cases, analytical models and packaged data libraries to hit the ground running from day one. With a robust library of customer journeys and use cases that produce tremendous results for market-leading firms, Xponent enables brands to boost customer acquisition and win in the battle for customer retention. “As companies strive to retain or reclaim customers post the pandemic, customer experience has emerged as the clear differentiator,” said to Alan Webber, program vice president, customer experience, IDC. “Product diversity and lower costs are no longer enough in this hyper competitive environment. Organizations that prioritize the customer’s experience and emotional response in their interactions have the advantage in winning and retaining the business. End-to-end technologies, which overcome customer data siloes, disparate solutions and unpredictable outcomes, are what the industry has been waiting for to truly capitalize on the potential of mastering customer experience.” In a world driven by consumers’ ever-increasing demand for improved experiences and value, the competitive stakes are high. CSG Xponent is today’s future-ready CX solution built on CSG’s nearly 40 years of trusted insight and knowledge. Xponent powers companies to get the outcomes they have been looking for with the only partner who has the executional expertise to guide them there, fearlessly. For more information on CSG Xponent, visit https://www.csgi.com/portfolio/csg-xponent/. # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Tammy Hovey CSG +1 (917) 520-2751 tammy.hovey@csgi.com John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

October 19, 2021 06:30 AM Mountain Daylight Time

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Great Place to Work® Announces the World’s Best Workplaces™ 2021

Great Place to Work®

Great Place to Work® and Fortune today announced the Fortune World’s Best Workplaces™ 2021, a massive, data-led analysis of company culture around the globe. These 25 global leaders were selected from 10,000 companies, representing the voices of 19.8 million employees in 106 countries. This is the largest annual global survey of employee opinions ever. The 25 World’s Best Workplaces stood out for creating globally exceptional employee experiences. These companies outperformed the competition with their unique and special benefits, robust training opportunities for professional development, and commitment to employee recognition and appreciation. To be considered, companies must be identified as outstanding global employers by appearing on at least five Best Workplaces™ lists in Asia, Europe, Latin America, Africa, North America or Australia. “The World’s Best Workplaces are the most sweeping and consistent examples of inclusive company cultures we’ve ever known,” said Michael C. Bush, CEO of Great Place to Work. “In a global workforce, alignment is everything, and these companies are fortifying their culture around the world — a nearly impossible feat. Even when tested by the pandemic, these companies recognize sub-communities in each region and their leaders carry an equitable employee experience across cultures. A huge congratulations to the World’s Best in 2021.” Topping this year’s ranking of the World’s Best was transportation and logistics giant DHL Express, which secured 47 national list awards spanning five continents. Technology firm Cisco ranked second on the 2021 list with 22 national list awards, and hotelier Hilton placed third with 21 national list awards. The World’s Best Workplaces range across industries, with information technology, professional services, biotechnology and pharmaceuticals making up nearly half of the winners. New to the list this year are biotech firm Amgen and software company Atlassian. There are ten re-entries in the top 25 companies — workplaces that appeared on past lists but didn’t make it in 2020, including pharmaceutical company Novo Nordisk, which was last named to the list in 2015. This year proved to be enormously competitive; compared to 2020’s results, employees scored their workplaces higher on all 60 survey statements in 2021 — a notable achievement after a year of workplace challenges amid the pandemic. Compared to other workplaces, employees at the World’s Best are 17% more likely to say they have unique benefits. Employees at the World's Best are also 16% percent are more likely to believe pay is fair and 14% more likely to say they have training and professional development opportunities. Employees at the World’s Best are also more likely to be involved in company innovation, as calculated through Great Place to Work's Innovation Velocity Ration (IVR). IVR describes an organization’s ability to quickly harness, mobilize and respond to new information and ideas. IVR is the ratio of employees working in conditions which enable innovation versus the number of employees who are not. At the World’s Best Workplaces, the IVR is 7.2, meaning for every seven employees able to innovate, only two are experiencing friction. At other organizations, that drops to 5.2. Globally, over 90% of employees at the World’s Best say they have a sense of pride in their work, that management is honest and ethical, and that they feel good about the ways the company contributes to the local community. Slight regional variations could be seen, highlighting differences in company culture around the world. In Asia, the Best Workplaces demonstrated an outstanding commitment to honesty and transparency from management, as well as warm, welcoming work environments. Latin America’s Best Workplaces scored high on opportunities for professional development and trust in leadership. And in the U.S., employees at Best Workplaces versus other organizations were 15.6 times more likely to say their company was a great place to work when it showed a commitment to social responsibility during the pandemic. The top 25 World’s Best Workplaces in 2021: DHL Express Cisco Hilton AbbVie Salesforce 3M SC Johnson Amgen SAP Roche Hilti AG EY SAS AT&T Direct TV Stryker Novartis Cadence Novo Nordisk The Adecco Group Mercado Libre Adobe American Express Atlassian Santander Teleperformance View the Fortune World’s Best Workplaces 2021 list. About the World’s Best Workplaces methodology: Great Place to Work identified the World’s Best Workplaces in 2021 by analyzing surveys representing 19.8 million employee opinions worldwide. We also consider the breadth and impact of company workplace programs. Organizations are assessed on their efforts to create great workplaces and positively impact people and communities across multiple countries around the world. The World’s Best Workplaces have demonstrated their success in creating great workplaces and their impact on their people and communities by ranking on national lists around the world. To be considered, companies must be identified as outstanding global employers by appearing on at least five Best Workplaces lists in Asia, Europe, Latin America, Africa, North America, or Australia during 2020 or early 2021. Companies must have at least 5,000 employees worldwide with at least 40% (or 5,000) of those employees located outside the headquarters country. About Great Place to Work Great Place to Work is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust. Great Place to Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognize Great Place to Work-Certified™ companies and the Best Workplaces in the U.S. and more than 60 countries, including the 100 Best Companies to Work For® and World’s Best list published annually in Fortune. Everything they do is driven by the mission to build a better world by helping every organization become a great place to work For All™. To learn more, visit greatplacetowork.com, listen to the podcast Better by Great Place to Work, and read “ A Great Place to Work For All.” Join the community on LinkedIn, Twitter, and Instagram. Contact Details Kim Peters +1 415-844-2574 kpeters@greatplacetowork.com

October 19, 2021 07:00 AM Eastern Daylight Time

Terra Wellington’s Fall Wellness Journey

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A video accompanying this announcement is available at: https://youtu.be/6p0or23MAVA One of the busiest seasons is upon us. Between school activities, homework, and many people going back to the office—it’s sometimes hard to fit in personal care and extra family time. Terra Wellington is Editor in Chief of SimpleMomsGuide.com and has three wellness tips to help make the transition into fall a little smoother. SIMPLE PERSONAL CARE MATTERS: The fall ushers in cooler temperatures and a drop in humidity—leading to dry air and dry skin. That’s why Wellington suggests approaching skincare seasonally, including moisturizing your skin more often. She says, “It’s about giving yourself some simple personal care.” One product the lifestyle media personality recommends is Gold Bond Pure Moisture Daily Body and Face Lotion. It’s clinically shown to provide immediate hydration that lasts for 24 hours, while being ultra-lightweight and fast-absorbing, with 7 moisturizers and 3 vitamins, plus hyaluronic acid and grapeseed oil. This means it will help attract and retain moisture. The lotion is also free from parabens, dyes, and fragrances. Wellington says to use it daily to keep your skin looking healthy. For more information, go to goldbond.com. https://www.goldbond.com/en-us/products/pure-moisture-lotion Instagram: https://www.instagram.com/goldbond/ Facebook: https://www.facebook.com/goldbond/ Hashtags: #SkinChampions #PureMoisture TAKE ADVANTAGE OF THE FALL HARVEST: Wellington’s fall wellness tips include taking advantage of fall-season produce, like butternut squash, pears, and grapes. She says it can be a money-saving move because it’s often on sale at local farmer’s markets. Whether eating your healthy harvest indoors or outdoors, Wellington recommends checking out Chinet. Her go-to’s include the brand’s disposable cutlery, cups, and plates made for every occasion. She says, “They can make your cleanup easier, especially if you’re outdoors. This gives you more time to enjoy your family.” “Chinet’s Crystal products provide a fancy touch to your meals,” says Wellington, adding, “Their comfort cups have lids to help avoid spills, especially if you’re on the go, which can make the journey more manageable.” The Classic line is made from 80% recycled material. For more information, go to mychinet.com. https://www.mychinet.com/products/ Instagram: Instagram.com/mychinet Facebook: Facebook.com/mychinet Twitter: Twitter.com/mychinet MAKE YOUR HEALTH TOP PRIORITY: Wellington says we may not be drinking as much water as we did in the summer, but it’s still very important to stay properly hydrated. In fact, studies have shown that drinking enough water can help reduce stress. “It can be as easy as having a glass of water nearby, you can take sips throughout the day,” says the media personality. Another fall wellness tip is to spend time outdoors—science shows that it is beneficial to a positive mindset and healthy body. “Being outdoors also provides opportunities to get in your exercise. You can hike, bike, or take a walk in your neighborhood,” says Wellington, “20 to 30 minutes is a good goal,” she adds. Her final tip is to get enough sleep. “Make sure you try to get at least seven to nine hours each night. Not only does sleep give you the proper amount of energy, but it also helps boost your immune system.” For more information, go to simplemomsguide.com. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 18, 2021 09:47 AM Eastern Daylight Time

Video

The U.S. Chamber Discover & Deliver Initiative Spotlights Medical Innovation Happening across Main Street America

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You may be surprised to learn that cutting edge medical innovation is happening right now in your own community—from coronavirus to cancer, America’s innovation community is mobilized like never before. Across main street America, businesses of all sizes, the public sector, and academic institutions are making remarkable progress in developing the next generation of breakthrough treatments, vaccines, and diagnostics we need. The results are clear—working together we achieve more. That’s why the U.S. Chamber Discover & Deliver initiative is spotlighting the role of business in bringing science to life and delivering it to humanity. It’s the story of a nationwide, cross-industry effort that involves our brightest scientific minds, the most innovative companies, and the nation’s leading universities—all working together toward the common goal of making a healthier global community. The scope is as impressive as the speed. Scientists are conducting more than 140,000 clinical trials across the United States, in all 50 states, from big cities to small towns. This search for new medical solutions and cures also supports hometown economies by creating good jobs and driving growth. Discover & Deliver is conducting outreach in communities across the United States to engage local leaders, share the latest information, and provide a “peek inside the pipeline” to shed light on what science can tackle next. To help illustrate this story, the U.S. Chamber developed an interactive map, to show what’s happening across our country—in communities large and small—as innovation works to identify the solutions needed to fight disease. Visit www.USChamber.com for the latest resources and insights into how business is stepping up in extraordinary ways to solve our biggest challenges. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content.. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

October 15, 2021 03:40 PM Eastern Daylight Time

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