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Tempered Combines Strengths with Nozomi Networks to Deliver Industry-Leading IoT/OT Security

Tempered

Tempered Networks and Nozomi Networks today announced a new partnership and product integration to deliver a full-featured industrial security solution for network visibility, threat detection and remediation. The joint offering integrates Nozomi Networks’ leading network visibility, threat detection and incident response system with Tempered Network’s Zero Trust policy enforcement and centralized software-defined perimeter management console. Today’s sophisticated security threats are driving requirements for not only extreme visibility and intelligent threat detection, but also automated remediation that can lock-down vulnerable systems while ensuring continued availability for authorized access and continuity of business. “As the leader in OT and IoT security visibility and threat detection, Nozomi Networks gives us a powerful partner to deliver greater insight and remediation capabilities to our customers,” said Jeff Hussey, Founder and CEO of Tempered Networks. “The AI-powered network analysis and anomaly detection that they provide can drive more accurate micro-segmentation and security policy enforcement into our Airwall platform, providing a more secure, rapid response approach against industrial-grade network attacks.” “Tempered Airwall delivers the military-grade encryption and secure access policy enforcement that many of our joint customers rely upon to quickly remediate anomalies and threats in their networks,” said Chet Namboodri, Nozomi Networks Senior Vice President of Business Development and Alliances. “The combination of threat visibility and automated enforcement significantly improves security response. Ubiquitous threats like the SolarWinds attack continue to emerge and industrial connectivity for remote work and connected smart devices continue to accelerate. Our combined offerings provide strong detection and defense against the rapid proliferation of advanced persistent threats, actively buttoning down attack surfaces.” The product integration includes the ability of Tempered to mirror secure traffic to Nozomi Networks solutions through a fully encrypted overlay for greater analysis and insight. Armed with AI-driven insights from Nozomi Networks, Airwall customers can take remediation steps or refine Tempered security policies through the Airwall Conductor management console API. The Nozomi Networks solution and Tempered Networks Conductor work in concert to refine Airwall zero trust policies and address identified threats, going beyond the capabilities of traditional network security devices like firewalls or remote access solutions. "A two-way integration of network monitoring of IoT devices and secure, zero-trust, communications is brilliant," said Richard Stiennon, industry analyst with IT-Harvest and author of Security Yearbook 2020. "Ensuring that all communications is stealthed and encrypted while preserving visibility into traffic is a winning combination." The joint solution is available today with the release of Tempered Networks Airwall 2.2.11. Contact the respective vendors for platform pricing details. About Tempered Networks Tempered makes the industry’s only truly native Zero Trust Software-Defined Perimeter (SDP) solution. Airwall is the modern air gap for all connected things. Airwall makes it easy to create and maintain hyper-secure networks across complex infrastructure anywhere, including IT/OT/ICS/SCADA, remote and in the cloud. Airwall networks are multi-factor authenticated, micro-segmented, encrypted end-to-end, and impervious to lateral movement. Ready to make your company’s critical assets and infrastructure invisible to threats? Visit https://tempered.io. About Nozomi Networks Nozomi Networks accelerates digital transformation by protecting the world’s critical infrastructure, industrial and government organizations from cyber threats. Our solution delivers exceptional network and asset visibility, threat detection, and insights for OT and IoT environments. Customers rely on us to minimize risk and complexity while maximizing operational resilience. www.nozominetworks.com Contact Details Merritt Group for Tempered Networks Katie Pesek +1 703-795-1928 pesek@merrittgrp.com Nozomi Networks Jil Backstrom 303-913-1650 Jil.backstrom@nozominetworks.com Company Website http://tempered.io

March 16, 2021 08:00 AM Eastern Daylight Time

SMALL BUSINESSES IN WASHINGTON HIT BY ECONOMIC CHALLENGES CAN NOW APPLY FOR RELIEF GRANTS FROM GSBA AND COMCAST

Comcast West Division

GSBA – Washington’s LGBTQ and allied chamber of commerce – and Comcast Washington are now accepting applications from small businesses throughout the state seeking financial assistance. Eligible BIPOC, LGBTQ, and women-owned small businesses may apply starting today, March 15 through Friday, April 9, 2021 at theGSBA.org/ready-for-business. Selected businesses will receive $2,500 grants from the Ready for Business Fund formed by GSBA and Comcast. The Ready for Business Fund has expanded to support small businesses statewide this year with a $50,000 investment from Comcast and GSBA continuing its role as the fund and program manager. The statewide expansion will also focus on providing support for qualifying small businesses located in rural areas of Washington who have been particularly impacted by the pandemic and lack of proximity to resources. The grant application is short and easy to complete. Submissions will be reviewed by a committee of volunteers from around the state representing diverse backgrounds and skill sets. All grant recipients will receive wrap-around services from GSBA that include membership and business consulting. All grant applicants will be notified the week of April 26. Grants from the fund are made possible by securing contributions from companies and individuals. In addition to contributions from Comcast, GSBA has received $61,000 in contributions from BECU, T-Mobile, Symetra, Microsoft, and Harborstone Credit Union and others. The Ready for Business Fund was originally established in the summer of 2020 with a $100,000 investment from Comcast and GSBA as the fund and program manager. The fund distributed $2,500 cash grants to more than 60 BIPOC, LGBTQ, and women-owned small businesses in the Seattle metro area last year. Within a month of the Ready for Business Fund application being open last summer, GSBA received nearly 500 applications from local businesses. Business owners who applied to the Ready for Business Fund last year reported a devastating impact from the economic downturn, including up to 85 percent annual revenue loss, laying-off employees, and significant loss of business. When asked how the grant money would support their businesses, the most common responses included necessities such as paying for rent, bills, payroll, and groceries. The GSBA survey information from previous applicants underscores the economic challenges of 2020 and how the small business community in Washington continues to struggle. About GSBA Established in 1981, GSBA is Washington State's LGBTQ and allied chamber of commerce and is the largest of its kind in North America. The chamber represents over 1,400 small business, corporate, and nonprofit members who share the values of promoting diversity, equity, equality, and inclusion in the workplace. GSBA proudly serves as a connector across the region, bringing communities together through business while advocating for civil rights and small business. GSBA also promotes LGBTQ tourism through Travel Out Seattle, advocates for small businesses in Seattle’s Capitol Hill Neighborhood through the Capitol Hill Business Alliance (CHBA) and invests in the next generation of LGBTQ and allied leaders through the GSBA Scholarship & Education Fund. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand. NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts. Sky is one of Europe's leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services. It also provides communications services, including residential high-speed internet, phone, and wireless services. Sky operates the Sky News broadcast network and sports and entertainment networks, produces original content, and has exclusive content rights. Visit www.comcastcorporation.com for more information. Contact Details Comcast Andy Colley +1 425-248-5438 Andy_Colley@Comcast.com Company Website https://washington.comcast.com/

March 15, 2021 09:05 AM Pacific Daylight Time

COMCAST LAUNCHING 35 COMMUNITY WIFI “LIFT ZONES” ACROSS UTAH

Comcast West Division

Comcast Corporation (NASDAQ: CMCSA) today announced plans with Salt Lake City Mayor Erin Mendenhall and Ogden City Mayor Mike Caldwell to equip 35 locations throughout Utah with free WiFi-connected “Lift Zones,” or public WiFi hot spots, by the end of 2021. With an ongoing commitment to connect low-income families to the Internet, the partnership members are expanding WiFi hotspots in Utah’s most aggressive plan to date. “We are investing in this project because the pandemic has put countless low-income students at risk of being left behind,” said Deneiva Knight, director of external affairs at Comcast. “That has accelerated the need for comprehensive digital equity and Internet access and adoption programs, such as Lift Zones.” Lift Zones are designed to help those students who may be unable to connect to distance learning at home or who want or need another place in which to study. “The urgency of this service has never been greater,” said Salt Lake City Mayor Erin Mendenhall. “Kids can now have dependable Internet resources in a good learning environment. That reliable internet is key component of our YouthCity programming service, the Comcast partnership will help keep our students connected.” The partnership will expand Utah’s network of public WiFi hotspots with Comcast providing robust, free WiFi service in safe spaces, such as parks and recreation centers, and other non-profit and community centers – in low-income neighborhoods – where need to help connect students and families is greatest. “We expect to help tens of thousands of low-income students get online, participate in distance learning and do their homework when schools reopen and it's safe to gather in a socially distanced manner,” Knight said. Initially, Lift Zones will be activated at Boys & Girls Club of Greater Salt Lake, Youth Impact Center of Ogden, Suazo Business Center, YWCA Utah and Tracy Aviary Jordan River Nature Center. “Tech and innovation have always been critical and foundational parts of my vision for our capital city,” said Mendenhall. “There's an incredible value in these public-private partnerships that we simply can't afford to bring the level and the quality of internet that our residents need and deserve. “Through these public-private partnerships, we are able to leverage these foundational needs so much farther. We're grateful and we're thrilled.” “Our goal is to provide free Internet connectivity and access to hundreds of hours of educational and digital skills content to help families and site coordinators navigate online learning,” Knight said. “Lift Zones complement Comcast’s Internet Essentials program, which, since 2011, has helped connect millions low-income people to the Internet at home.” In addition to the WiFi Lift Zones initiative, public, private and non-profit partners are working together to provide internet access to hundreds of Utahns in need, including seniors and families. Visit https://utah.comcast.com/lift-zones/ for more information and the latest updates. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand. NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts. Sky is one of Europe's leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services. It also provides communications services, including residential high-speed internet, phone, and wireless services. Sky operates the Sky News broadcast network and sports and entertainment networks, produces original content, and has exclusive content rights. Visit www.comcastcorporation.com for more information. Contact Details Comcast Deneiva Knight +1 801-401-2636 deneiva_knight@cable.comcast.com Boys & Girls Club of Greater Salt Lake Machelle Lake 801-322-4415 mlake@gslclubs.org Salt Lake City Lindsey Nikola 801-535-6040 lindsey.nikola@slcgov.com Company Website https://utah.comcast.com/

March 15, 2021 09:00 AM Mountain Daylight Time

COMCAST LAUNCHING MORE THAN 30 WIFI-CONNECTED “LIFT ZONES” ACROSS NEW MEXICO

Comcast West Division

As part of its ongoing commitment to help connect low-income families to the Internet so they can fully participate in educational opportunities and the digital economy, Comcast today announced plans to equip more than 30 locations across New Mexico with WiFi-connected “Lift Zones” before the end of 2021. Working with its network of nonprofit, community, and city partners, Comcast is providing robust, free WiFi in safe spaces for students and adults to get online, participate in distance learning and workforce development trainings, and access critical resources. This initiative provides free connectivity inside partner centers for the next three years. Youth Development, Inc. (YDI) is one of the first Lift Zones installed in New Mexico. For nearly 50 years, YDI has been fighting poverty in New Mexico through a variety of youth and family services programs. “Transforming two of our YDI centers into Lift Zones has made a huge difference in the lives of the students we serve," said Robert Chavez, CFO/COO, Youth Development, Inc. “Many of the kids who come to YDI either don’t have internet at home or they can’t study at home and need somewhere safe to go. We’re so glad to be able to work with Comcast to give our students a safe, clean, and connected space where they can stay in school even when schools are closed.” “During the pandemic we stepped up to fill an urgent need, providing WiFi hotspots at nearly 60 community centers, libraries, and in neighborhoods for students who don't have access to the internet at home,” said Mayor Tim Keller, City of Albuquerque. “This partnership to add Comcast Lift Zones will build on that work to expand access to a basic need for both workers and students during this pandemic and into the future.” New Mexico organizations working with Comcast to establish Lift Zones in their respective facilities include: Albuquerque Boys & Girls Clubs of Central New Mexico City of Albuquerque Community & Senior Centers - multiple locations to be announced City of Albuquerque Childcare Centers- multiple locations to be announced Goodwill of New Mexico San Mateo Center GoodBuys Center New Day Youth & Family Services South Valley Economic Development Center Youth Development Inc Main location South Valley location Farmington Boys & Girls Clubs of Farmington Main Clubhouse Hilltop Clubhouse Bloomfield Clubhouse City of Farmington Recreation Centers multiple locations to be announced Goodwill of New Mexico – Farmington Center Las Cruces Boys & Girls Clubs of Las Cruces City of Las Cruces Community Centers multiple locations to be announced Santa Fe Boys & Girls Clubs of Santa Fe Zona Clubhouse Camino De Jacobo Clubhouse Valle Vista Clubhouse City of Santa Fe Community Centers Girls Inc of Santa Fe Silver City Silver City Senior Center El Grito Early Learning Center Additional New Mexico Lift Zones sites are currently under consideration, with the goal to have all locations installed by the end of 2021. “Partnering with Comcast to provide Lift Zones at three Boys & Girls Clubs of Santa Fe/Del Norte locations is crucial for the success of our students. These connectivity sites will help ensure our students can access critical resources and participate in their education online,” said Roman Abeyta, Chief Professional Officer, Boys & Girls Clubs of Santa Fe. “Access to the Internet is a critical component of digital equity, and we’re proud to partner with so many key community organizations in making that possible through our Lift Zones,” said Chris Dunkeson, Area Vice President, Comcast. “There is no single answer to address the distance learning challenges of COVID-19, but we’re working hard to bridge the gap for as many students and families across New Mexico as possible.” In addition, the company is providing free access to all outdoor WiFi hotspots through June 30, 2021, plus hundreds of hours of digital skills content to help families and site coordinators navigate online learning. Lift Zone sites complement Comcast’s Internet Essentials program, which has helped connect millions of low-income students and families to the Internet at home. New Internet Essentials customers who sign up by June 30, 2021 will also be eligible to receive 60-days of free Internet service. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand. NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts. Sky is one of Europe's leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services. It also provides communications services, including residential high-speed internet, phone, and wireless services. Sky operates the Sky News broadcast network and sports and entertainment networks, produces original content, and has exclusive content rights. Visit www.comcastcorporation.com for more information. Contact Details Comcast Julianne Phares +1 505-218-0961 julianne_phares@cable.comcast.com Company Website https://newmexico.comcast.com/

March 15, 2021 09:00 AM Mountain Daylight Time

CMMC Center of Excellence Announces Engagement Agreement with DRAGOS

Interoperability Clearinghouse

The Cybersecurity Maturity Model Certification Center of Excellence ( CMMC COE ), hosted by the Information Technology Acquisition Advisory Council (IT-AAC), a public-private partnership serving the public and private sectors for more than 15 years is excited to announce a partnership with Dragos, Inc., the global leader in cybersecurity for industrial controls systems (ICS)/operational technology (OT) environments. This unique partnership will extend efforts to identify and include proven capabilities within the CMMC COE Marketplace to improve cybersecurity protection and resilience for the global defense industrial base network of contractors, vendors, and suppliers. Far too often, the cybersecurity protection and resilience discussion fails to include any true focus on industrial control systems or operational technology. Dragos has a deep bench of expert ICS/OT cybersecurity practitioners committed to helping its customers detect, prevent, investigate and respond to attacks from threat actors. “This is exciting opportunity for us”, said Mr. John Weiler, Chairman of the Board at CMMC Center of Excellence, “This new partnership will further help advance the goals and objectives for improving the supply chain security and resilience of the US Department of Defense (DoD)”. “Dragos believes the adoption of the CMMC model for ICS / OT cybersecurity is a critical step in our mission to safeguard civilization,” said Steve Applegate, Chief Information Security Officer, Dragos, Inc. “We are excited to join the CMMC COE Global Cyber Policy & Governance Working Group and lend our expertise to this vital initiative.” The executed Engagement Agreement establishes a collaborative engagement between Dragos and the CMMC COE to partner in the furthering of their respective and complementary missions and objectives regarding the adoption, use, and expansion of CMMC-based cybersecurity practices, risk management, and compliance for the DIB contractor, vendor, and supplier community of providers creating a broader CMMC ecosystem globally to improve security and resilience. Specific actions will include: Co-sponsor symposiums, training programs and podcasts leveraging their combined cyber and IT expertise. Host regular working groups, with other partners, to enable collaboration and communications. Work across industry, government, and academia to build on CMMC requirements to include and focus on attention to security and resilience of industrial control systems and operational technology. The CMMC-COE and Dragos partnership will focus on bringing together the many disparate cyber and national security communities of interest to reduce complexity, improve awareness, and accelerate industry effort to become more cyber resilient against the growing threats from nation states and criminal enterprises. The CMMC-COE establishes both a Market Place and Knowledge Clearinghouse that will include resources that support the overall effort, including white papers; tutorials; recorded webcasts; presentations; and more that will help reduce the cost and burden on small and medium size contractors already struggling from the impact of COVID. For more information on the CMMC COE, please visit http://cmmc-coe.org email info@cmmc-coe.org or call 703-863-3766 About Dragos, Inc Dragos has a global mission: to safeguard civilization from those trying to disrupt the industrial infrastructure we depend on every day. The practitioners who founded Dragos were drawn to this mission through decades of government and private sector experience. Dragos codifies the knowledge of our cybersecurity experts into an integrated software platform that provides customers critical visibility into ICS and OT networks so that threats are identified and can be addressed before they become significant events. Our solutions protect organizations across a range of industries, including electric and water utilities, energy, and manufacturing, and are optimized for emerging applications like the Industrial Internet of Things (IIOT). Dragos is privately held and headquartered in the Washington, DC area with regional presence around the world, including Canada, Australia, New Zealand, Europe, and the Middle East. For more information on Dragos, please visit https://www.dragos.com/ About Us ---------- CMMC-COE.ORG is a unique non-profit public-private partnership, with a vision to accelerate Cybersecurity Maturity Model (CMM) adoption, and reduce time & cost for security compliance for our partners by leveraging commercial best practices, CMMC standards, and innovative solutions for a measurable success. Our mission, focused on DOD mission objectives, cost containment and expeditious CMMC compliance, is to help the DIB improve cyber posture and resilience, and simplify its acquisition. The CMMC-COE is hosted by the Information Technology Acquisition Advisory Council (IT-AAC), a public/private partnership (P3) chartered in 2007 as an honest broker to reach outside the confines of the Federal IT advisories that lack dynamic reach into the Global IT Market, and dedicated to the adoption of commercial IT management standards of practice and innovations emanating from the Global IT market. Team IT-AAC has already demonstrated the value of its decade long investment, and provides a unique value to agencies seeking to achieve accelerate the transformation of legacy processes and systems. Our Just-in-Time SMEs apply an innovative suite of Technology Business Management and Agile Acquisition Processes needed to assure the business value of commercial IT. The Interoperability Clearinghouse (ICH), is the managing partner that make up the 24 NGO/SDO organizations that make up the IT-AAC. ICH provides the contract vehicles, clearances, and critical resources proven to guide sustainable, measurable and repeatable processes needed to drive better investment decisions as the speed of mission need, while aligning existing processes, methods and workforce with IT reform mandates contained in Clinger Cohen Act, FITARA, IT MGT Act, EO13838. Contact Details Bob Dix +1 703-975-6633 bob.dix@it-aac.org Company Website https://cmmc-coe.org

March 15, 2021 08:00 AM Eastern Daylight Time

Cyvatar Brings Home the Gold in the 2021 Cybersecurity Excellence Awards

Cyvatar

Cyvatar today has been recognized as the gold award winner of the Cybersecurity Excellence Awards for best cybersecurity-as-a-service (CSaaS). Such prestigious recognition is a testament to the company’s unparalleled innovation as the de facto operating system for all of its members’ security programs. Cyvatar’s all-in-one platform delivers the industry’s first-of-its-kind cybersecurity-as-a-service (CSaaS) offering. Cyvatar offers the perfect blend of technology, people, and processes so that organizations actually achieve better protection and resilience from their investments, rather than throwing more and more tools at their security problems, hoping one of them will work. “We are proud to be recognized for our revolutionary work in bringing the membership economy to cybersecurity,” said Cyvatar Founder and Chief Executive Corey White. “Today’s organizations have an average of 108 cybersecurity solutions and when breaches happen they buy even more. But buying the best lock available doesn’t make a home truly safe, and the same is true for security. Technology alone can’t deliver the results organizations need, but the right mix of technology, human capital, and proven processes can, and that’s what our CSaaS offering brings to the table.” Cyvatar’s exclusive ICARM approach adds expert advisers and successful processes to best-of-breed security tools for superior compliance and cyber-attack protection. This proprietary five-step method guarantees proper installation, configuration, assessment, remediation, and maintenance for every Cyvatar technology solution so that organizations actually achieve better protection and resilience from their investments. And because Cyvatar’s method is continuous, it protects against attack vectors that haven’t even surfaced yet. "Congratulations to Cyvatar for being recognized as the gold award winner in the highly competitive 2021 Cybersecurity Excellence Awards," said Holger Schulze, CEO of Cybersecurity Insiders and founder of the 400,000-member Information Security Community on LinkedIn that jointly produce the awards program. "With over 500 entries in more than 90 award categories, the 2021 awards reflect the very best in today's cybersecurity industry." Cyvatar was selected from organizations around the world that vied for top honors. Its disruptive, game-changing platform delivers fast, affordable, fully managed security programs for any size business; processes designed to provide outcomes, continuous remediation, and ongoing solution maintenance; and the ability for all of its members to execute their security strategies at speed and scale. Let us revolutionize your cybersecurity. Become a free member today and get a monthly vulnerability scan for your business at cyvatar.ai! About Cyvatar Cyvatar is committed to cybersecurity for everyone. As the industry’s first subscription-based, cybersecurity-as-a-service (CSaaS) company, it’s our mission to transform the way the security industry builds, sells, and supports cyber solutions. We empower our members to achieve successful outcomes by providing expert advisors, proven technologies, and a strategic process roadmap to guarantee results that map to their business drivers. Our approach is rooted in proprietary ICARM (installation, configuration, assessment, remediation, maintenance) methodology that delivers smarter, measurable security solutions for superior compliance and cyber-attack protection faster and more efficiently, all at a fixed monthly price. And because we’re a subscription, members can cancel anytime. Cyvatar is headquartered in Irvine, California with locations around the world. Begin your journey to security confidence at https://cyvatar.ai/ and follow us on LinkedIn and Twitter. Contact Details Cyvatar KC Higgins +1 303-434-8163 kc@cyvatar.ai Company Website https://cyvatar.ai/

March 11, 2021 11:45 AM Eastern Standard Time

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CSG Conversational Artificial Intelligence Recognized Globally for Driving a Personalized and Engaging Customer Experience

CSG

CSG®’s (NASDAQ: CSGS) Conversational Artificial Intelligence (AI) solution was named Best Product In Telecommunications by the Business Intelligence Group during their 2021 BIG Innovation Awards. “More than ever, the global society relies on innovation to help progress humanity and make our lives more productive, healthy and comfortable,” said Maria Jimenez, chief operating officer, Business Intelligence Group. “We are thrilled to recognize CSG as one of the organizations leading with innovative problem solving, creativity and progress.” “CSG delivers industry-leading customer engagement solutions that give our customers the ability to deliver an exceptional experience to their customers, while providing the agility to rapidly adapt as their business needs evolve,” said Dave Bukovinsky, executive director, CSG. “We are focused on revolutionizing customer engagement solutions to ensure our customers’ businesses are future-ready, while making the best experiences today even better. Thank you to the Business Intelligence Group.” CSG Conversational AI, developed in collaboration with Artificial Solutions, a leader in intent-based AI, rapidly deploys conversational applications across multiple channels, including SMS, voice, text, chat, IVR, and smart home devices. From speech-enabled interfaces to intelligent virtual assistants and smart chatbots, the CSG solution is changing the way people interact with businesses, providing a more humanlike, natural experience and reducing the effort customers have to put into getting their problems solved. “We are delighted to see CSG succeed and deliver AI applications that are transforming how companies engage with their customers,” said Per Ottoson, CEO, Artificial Solutions. “We look forward to continuing our work together, leveraging innovative technology to support solving their customers’ toughest business challenges.” CSG Conversational AI is a scalable, multilingual and device independent solution. It features accelerators that speed up AI deployment, and uses a single AI “brain,” allowing the reuse of interface logic and integrations across several channels as well as multiple interactive voice responses. Easy to use, it seamlessly integrates with back-end systems and third-party applications, supporting enterprise-level call and text volumes. About CSG For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Mediacom, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contact Details CSG Global, North America, Asia-Pacific Brad Jones +1 303-200-3001 brad.jones@csgi.com CSG Europe, Middle East, Africa Kristine Østergaard +44 (0)79 2047 7204 kristine.ostergaard@csgi.com Business Intelligence Group Maria Jimenez +1 (909) 529-2737 jmaria@bintelligence.com Company Website https://www.csgi.com

March 11, 2021 06:00 AM Mountain Standard Time

Cloud Conventions 2021 Redefines the Attendee Experience

Convey Services

Engagement will be the big focus of the Cloud Conventions 2021 virtual trade expo, as channel partners and professionals from across the telecom/cloud, mobility, MSP and IT services industries converge one of the largest and most innovative virtual events, May 12-14, 2021. Unlike other industry tradeshows that have failed to deliver attendee engagement and promised sales leads for exhibitors, Cloud Conventions 2021 is built on the next generation virtual event platform that redefines the exhibitor experience to allow companies to provide easy access to in-depth product information, showcase their brand with graphics and videos, create calls to action and generate immediate sales leads. "Everyone had to quickly pivot to virtual events in 2020, but there was a lack of focus on motivational design that resulted in boring, uninspired attendee experiences,” said Carolyn Bradfield, CEO of Convey Services, the platform provider for Cloud Conventions 2021. “Virtual events often deliver a stream of self-promoting webinars packaged and sold as a virtual event, when they’re really just a bunch of webinars. Cloud Conventions 2021 provides one of the most unique vendor showcase environments, coupled with content devoted to business strategy and opportunities for attendees to connect with their peers and exhibitors. Effective events need to inform, educate and engage, not just lecture. We keep attendees engaged and interested, connect them to others and give all parties a return on investment for both their time and money.” Under the umbrella of Community™, Convey’s suite of proprietary engagement tools, attendees have searchable attendee and exhibitor directories, access to discussion forums and a way to filter results to find the best match. Coupled with a message center to organize communications, booths feature one-on-one text chat along a one-click links to enter a live video discussion with booth staff. “2020 was a learning experience for everyone in what audiences expect from a virtual event,” added Bradfield. “We have to elevate our game in 2021 as tradeshows and conferences continue to have a virtual or hybrid component. Cloud Conventions 2021 makes the most of the virtual event platform powered by Convey Services. It incorporates motivational design to turn attendees and exhibitors into active participants. Attendees are invited to engage in forums, roundtable discussions, participate in networking events, register for prizes and access live or on-demand content.” Cloud Conventions 2021 is co-sponsored by TR Publications and managed by the MCI Group. MCI Group is committed to growing the Cloud Conventions 2021 event and returning in the spring of 2022 with a live and hybrid industry expo. Attendance at Cloud Conventions 2021 is free to qualified industry professionals. Exhibitors and attendees can sign up at Cloud Conventions 2021. The Cloud Conventions 2021 expo is hosted and managed on the industry-leading Cloud Conventions virtual event platform, powered by Convey Services. About TR Publications TR Publications reaches 50,000 telecom/cloud professionals from across the communications delivery community: enterprise end users, channel partners, MSPs, carriers and CLECs. It is the only publication that penetrates deeply into the core UC markets, both channel and IT management: 37,000 readers monthly by hard copy, 1,800 readers daily by online, 13,000 readers every week by eBulletin, 2,500 listeners each week by podcast. Channel readership represent the twelve largest OEM and solution providing communities, together reflecting 96% of all UC sales by revenues on equipment, services, premises, hosted, software solutions and other platforms. www.telecomreseller.com. About MCI Group MCI is a global engagement and marketing agency. We design human-centric solutions that unleash the power of people to deliver innovation and growth for our clients. Our offering includes live & virtual events, strategic & digital communications, consulting & community solutions. We help brands, companies, associations and not-for-profits solve their challenges, bringing their people together to shape their tomorrow. MCI is an independently owned company headquartered in Geneva, Switzerland, with a global presence in 60 offices across 31 countries. www.mci-group.com About Cloud Conventions Cloud Conventions is a Virtual Trade Show and Conference Platform from Convey Services that brings new capabilities to a marketplace looking for solutions to replace the thousands of live trade shows, annual conferences and association meetings cancelled in the wake of COVID-19. Cloud Conventions automates exhibitors and virtual booths, attendee registration, speaker sessions and reminders, invitations and email communication, while at the same time producing detailed analytics on attendee, session and exhibitor activity. Trade Associations and event managers can explore all of the Cloud Conventions solutions by visiting https://cloudconventions.com or contacting info@cloudconventions.com or call 888-975-1382. Contact Details Convey Services Bruce Ahern +1 770-580-0810 bahern@conveyservices.com Company Website https://cloudconventions.com

March 10, 2021 02:15 PM Eastern Standard Time

Rand McNally Selects Industrial Defender to Secure Its Industrial Internet of Things

Industrial Defender

Industrial Defender, a pioneer in operational technology (OT) security, today announced that Rand McNally has chosen their Automation Systems Manager® (ASM) platform as their IIoT cybersecurity solution. Rand McNally will layer the ASM into their enterprise security ecosystem, creating a Defense-in-Depth strategy to better protect their cyber-physical systems from threats. The ASM platform will provide the in-depth asset data the company needs to strengthen its overall corporate risk management strategy and also help the security team reduce the mean time to respond (MTTR) to a potential intrusion within their OT systems. “Industrial Defender’s third layer of protection on Rand McNally’s corporate network helps ensure that we are effective in battling the growing threats of hacking and unwanted intrusions,” said Joseph Roark, Chairman of Rand McNally. “With the recent uptick in cyber threat activity, manufacturing companies should be prioritizing cybersecurity, and Rand McNally is leading the pack,” said Jim Crowley, CEO at Industrial Defender, “We’re honored to partner with them to secure their Industrial Internet of Things.” Rand McNally selected Industrial Defender because of its comprehensive asset management and threat detection capabilities, flexible service packages, proven pedigree in the OT security space, and commitment to supply chain security for their customers. Industrial Defender develops 100% of its software in the United States and enforces stringent cybersecurity standards for its development team. To learn more about how Industrial Defender safely collects, monitors, and manages OT security data at scale, visit https://www.industrialdefender.com/. About Industrial Defender Since 2006, Industrial Defender has been solving the challenge of safely collecting, monitoring, and managing OT asset data at scale, while providing cross-functional teams with a unified view of security. Their specialized solution is tailored to complex industrial control system environments by engineers with decades of hands-on OT experience. Easy integrations into the broader security and enterprise ecosystem empower IT teams with the same visibility, access, and situational awareness that they’re accustomed to on corporate networks. Learn more at www.industrialdefender.com. About Rand McNally Chicago-based Rand McNally has been transforming travel and transportation for 165 years. Today, Rand McNally provides innovative fleet management and commercial transportation solutions, connected vehicle technology, and consumer travel and education products. Learn more at randmcnally.com and fleet.randmcnally.com Contact Details Industrial Defender Erin Anderson +1 617-675-4206 eanderson@industrialdefender.com Company Website https://www.industrialdefender.com

March 10, 2021 09:18 AM Eastern Standard Time

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